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Java Applets Not Loading


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#1 Dialer

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Posted 09 January 2008 - 06:12 PM

At Secunia I received this error message:

Warning: Your system does not appear to have Sun Java installed. Sun Java is required for the Secunia Software Inspector to work. You should consider downloading the latest version of Sun Java from http://www.java.com/ before continuing. Press "OK" to proceed anyway.

I clicked OK, and got this message:

There might be problems loading the Java Applet in your browser. If you are sure that Java is installed and functional, then please press OK to proceed anyway.

Proceeding "anyway" leads nowhere. I've also checked on other sites that load applets, with no luck (and no error messages, either).

When I logged on to a different user account, I had no problems loading the applet. I have been comparing settings between the two accounts and can't find anything java related (that I know of) that would account for my problems. I've looked in the following places:

Manage Add-ons - all four categories
Internet Options
Task Manager - both Processes and Services.
Event Viewer - absolutely nothing related to Java (I looked in every single log)

Can anyone suggest other places I might look for discrepancies? Thanks.

Edited by Dialer, 09 January 2008 - 06:14 PM.


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#2 garmanma

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Posted 09 January 2008 - 07:03 PM

This seems like a simple guide to get you started
http://www.fitwise.com/testjava.asp
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#3 Dialer

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Posted 09 January 2008 - 07:54 PM

Thanks so much, Mark. I'm working my way through the suggestions now. Will let you know any results.

#4 Dialer

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Posted 09 January 2008 - 09:12 PM

Alas, I neither gained any muscle mass nor improved my Java situation by following the suggestions at that site. So unless anyone comes up with some more good advice in the next few days, I'll probably have to take the drastic measure of restoring various groups of settings to their defaults. It's never fun to clean up after that, but oh well....

Until then, I know that at least one of my user accounts can load Java applets.

Thanks for trying, Mark.

#5 Dialer

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Posted 14 January 2008 - 09:39 PM

:trumpet: :inlove: :flowers: :cool:

I give up. I did all sorts of restorations to default settings, compared everything I could think of between the two user accounts, and I still can't get this to work. Looks as though I'm destined to live with a dual user personality. :thumbsup:

#6 garmanma

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Posted 14 January 2008 - 10:16 PM

Almost all of the fixes I've found said to remove everything pertaining to Java. I'd even use the Windows Installer Cleanup Utility, then reinstall it
http://www.d-a-l.com/
http://www.neowin.net/
http://www.infopackets.com/
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#7 Dialer

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Posted 14 January 2008 - 10:27 PM

I tried that in the past, but not with the cleanup utility. It's definitely worth taking another crack at it. At least I still have the original download file so I won't have to spend hours on that.

Thanks for not giving up on me, Mark! :thumbsup:

#8 Dialer

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Posted 15 January 2008 - 02:54 PM

Oy! I feel really stupid, but I don't quite understand the instructions for Windows Installer Cleanup Utility and what it does.

Am I supposed to run it first and let it do whatever it does, and then go to add/remove and uninstall Java?

#9 garmanma

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Posted 15 January 2008 - 03:37 PM

Add/Remove programs first, then open the utility and check anything that has to do with JAVA and run that. I should add if there is any Windows Office apps. listed don't ever check those boxes
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#10 Dialer

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Posted 15 January 2008 - 03:57 PM

Gotcha. Thanks, Mark.

#11 Dialer

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Posted 15 January 2008 - 06:19 PM

Once I uninstalled Java, it no longer showed up in the Cleanup Utility list. But, a search shows a number of folders and some files still in users' AppData and subfolders, including some OpenOffice folders in there that have some java_settings files. (I uninstalled OpenOffice a month or so ago.)

Can I just delete the empty folders as well as the files? Would there still be some Java stuff hanging around in my registry?

#12 garmanma

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Posted 15 January 2008 - 06:46 PM

The empty files and folders, sure but I tend to get over cautious with the registry
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#13 Dialer

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Posted 15 January 2008 - 07:12 PM

Me too, for sure. But since you and those links suggested that I "remove everything pertaining to Java," I didn't know if that included the registry. Will reinstalling Java overwrite any related keys that might be in there, or is there a possibility I'm going to end up with conflicts?

Sorry to be sounding like such a dolt, but I really need my Java back and working properly.

Can't even begin to tell you how much I appreciate all the help you're giving me on this. :thumbsup:

#14 garmanma

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Posted 15 January 2008 - 08:38 PM

You're reaching the limits of what I understand (does that make sense?) If it were me and my machine, I might mess with the registry. I don't feel comfortable telling you to do it without having data to back me up
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#15 Dialer

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Posted 15 January 2008 - 08:52 PM

Does it make sense? LOL - I say it all the time, so it sure makes sense to me!

I know that you're absolutely right not to tell me to mess with the registry, and I respect that. I also promise that if I do, I'll be sure to back it up first, as well as create a new restore point.

In the meantime, though, I think I'll start another thread about reinstalling Java and possible registry conflicts.




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