Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problem With Trojan Virus Removal On Windows Xp Sp2


  • Please log in to reply
5 replies to this topic

#1 Shawn.thepriz

Shawn.thepriz

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:13 PM

Posted 09 January 2008 - 04:43 PM

Hi,
I have an HP pavillion zd8000 series laptop running windows XP professional service pack 2
I recently ran a comprehensive virus scan with McAffee virus scan console and an infection was found in:
C:\Documents and Settings\Shawn Przybyla.LAPTOP1\Local Settings\Temporary Internet Files\Content.IE5\Q3CVI1OF\404[1].htm => 404[1].htm.Vir
The file was quarantined to C:\quarantine because McAffee could not delete it. It said in the report that the file runs with iexplorer.exe. I was wondering if there are any ways I could completely remove the virus and if there may be any other files infected that McAffee did not pick up. I have run various other scans from your freeware list and picked up nothing else to report, but none of the programs found the virus in the quarantine file to remove it.
Please Advise.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,923 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:13 PM

Posted 09 January 2008 - 05:05 PM

Hello and welcome.
The file was moved to the Quarantine and can no longer harm your PC. It is placed there in case it was an important file to the smooth operation of your PC. If the PC is running fine then you will have no need to restore that file back into the system. It can then be deleted from quarantine and thusly from your computer.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Shawn.thepriz

Shawn.thepriz
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:13 PM

Posted 09 January 2008 - 05:33 PM

Well I thank you for the very quick reply.
However I have tried to delete the file and a warning pops up that says Access is denied.
and that the file could be in use, or write protected.
that's kind of concerning.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,923 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:13 PM

Posted 09 January 2008 - 11:18 PM

Hello again .Ok lets do an Online scan
ESET Online Scanner

Next Download Dr.Web CureIt

Run the utility and press the "Start" button in the opened window. Confirm the launch by pressing the "OK" button and wait for the scanning results of the main memory and startup files. If you want to scan all or just some drives of a computer, select the Complete scan or the Custom scan mode (in the latter case, select the necessary objects you want to scan) and press the "Start scanning" button on the scanner right.

FREE Dr.Web CureIt! Utility
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Shawn.thepriz

Shawn.thepriz
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:13 PM

Posted 10 January 2008 - 10:48 AM

Thanks again for the suggestion.
Neither of the programs were able to detect any other infected files, nor the virus file itself to delete. But you said the 404[1].htm.Vir file can do no further harm in the quarantine folder, so is it ok to just leave the file in quarantine indefinately?

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,923 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:13 PM

Posted 11 January 2008 - 10:12 AM

Yes you may leave it there with no adverse affects.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users