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Got Infected By Worm.win32.autorun.bmn


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5 replies to this topic

#1 Kejuhi

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Posted 08 January 2008 - 10:00 PM

Dear all,

I am using Kaspersky Internet Security 7.0 and it told me that:
C:\System Volume Information\_restore{7BF45701-A36D-4015-A066-3F6D33D97370}\RP1\A0000005.dll
is infected by "Worm.Win32.AutoRun.bmn"

I tried to remove it but Kaspersky said that it fails to move or delete the file.

Actually I tried BitDefender before and it also told me that it cannot move the file.

On the other hand, do I need to post a HijackThis Log for the experts to analyse me problem?

Hope some experts can help me to solve this problem. Thanks!

Ken

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#2 quietman7

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Posted 08 January 2008 - 10:26 PM

The infected RP***\A0000**** file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SIV folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the System Volume Information folder (System Restore points) but the anti-virus software was unable to remove it. Since the System Volume Information folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point.

To remove these file(s), the easiest thing to do is Create a New Restore Point to enable your computer to "roll-back" to a clean working state and use Disk Cleanup to remove all but the most recent restore point.
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#3 Kejuhi

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Posted 10 January 2008 - 09:40 AM

Thank you very much!

However I've encountered another problem. Occasionally a window pop up and ask me to login the Windows Live ID and Windows passport. However my Kaspersky cannot detect any problem.

Please kindly help me. Thanks!

Edited by Kejuhi, 10 January 2008 - 09:56 AM.


#4 quietman7

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Posted 10 January 2008 - 10:16 AM

Do you use Windows Live ID and Windows passport? I have read several such reports when I conducted a Google search. There is some discussion here about this problem.

Edited by quietman7, 10 January 2008 - 10:16 AM.

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#5 Kejuhi

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Posted 10 January 2008 - 10:24 AM

Thank you very much! I am experiencing the exact situation as talking in that forum and I just think that my computer got infected...
Thanks for helping!

#6 quietman7

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Posted 10 January 2008 - 10:32 AM

Your welcome. :thumbsup:
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