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Strange Desktop Behaviour


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#1 david666

david666

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Posted 08 January 2008 - 05:55 PM

Hi Guys.

I have read similar topics on the board, but I have recently come across a real peculiar fault this time.

I can be surfing away quite happily, when for no apparent reason all my desktop icons and taskbar will suddenly disappear, leaving me with just the desktop picture, and the cursor.
The only way I can get things going again, is to kill explorer.exe in the task manager.
What I find unusual at this point, is that explorer.exe has been using anything up to 190m of cpu, which seems rather a lot. However, I then run explorer.exe again from the task manager and everything comes back, but sometimes when this disappearing act happens, explorer.exe has disappeared from the task manager completely.
I have the typically characteristic slowdown in performance, and if I enable javascript, I am bombarded with virus warning popups and other associated garbage.
I have run a full virus scan using Avast antivirus, and a full error check, but apart from a couple of minor trojans which have been removed, the problem still persists.
I am afraid I have no idea where this pest could have come from, as I am not the only user.
I am running XP home with service pack 2

I would be extremely grateful for any advice on this one

Kind regards

d666

Edited by david666, 08 January 2008 - 05:57 PM.


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#2 Tomo2

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Posted 08 January 2008 - 07:47 PM

Hi there, :flowers: to BC forums!
Is everything on your system relying on just Avast?
Do you have the On-access protection turned on?
There are several things you can do to help protect and clean your PC.

Download SpyBot - Search and Destroy and install the program. After installing the program, click on Search for Updates and download what the program finds. Click on Search & Destroy and on Check for problems. Delete what it finds.

Using Spybot - Search & Destroy to remove Spyware from Your Computer
Download Spybot - Search and Destroy

You can also try an online scan such as Trend Micro Housecall (IE/Firefox)
Your PC should also have a decent firewall. But since I don't have one I can't direct you to a good one.

Also to stop viruses getting onto your PC from bad sites check out This Thread
The problem with explorer.exe is probably a virus trying to do something. :thumbsup:

Hope that Helps! :trumpet:

Edited by Tomo2, 08 January 2008 - 07:53 PM.

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