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Cd Drives Acting Up...


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4 replies to this topic

#1 jkilmnop

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Posted 07 January 2008 - 09:49 AM

I have 2 Cd drives:
an ATAPI COMBO52XMAX
TSST corp CD/DVDW SH-S182M

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.

^ This is what the error thingy is...

I have attached a file which is a screenshot of one of the many times I get a pop up that is trying to install, it usually appears in numbers of three; when I right click on any icon, open multiple programs, and on startup. Please somebody help me and give me advice.

Attached Files


Jeffrey Toro

Life is like taking a ride on the road. You really can't stop in the middle of it to check a map, doing so might cause you to take unnecessary risks. Just keep up with what's going on around you and have fun in life.

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#2 Rocco5955

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Posted 07 January 2008 - 09:55 AM

It appears that Norton AV is causing some sort of conflict here, and wants to upgrade itself. Have you tried disabling Norton (Symantec) AV, while installing this?

"Understanding is a three-edged sword." -- President John Sheridan


#3 jkilmnop

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Posted 07 January 2008 - 09:56 AM

No, I will try that really quickly.
Jeffrey Toro

Life is like taking a ride on the road. You really can't stop in the middle of it to check a map, doing so might cause you to take unnecessary risks. Just keep up with what's going on around you and have fun in life.

#4 jkilmnop

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Posted 07 January 2008 - 10:06 AM

didn't work, it said it couldn't find some file, i also have the list of infected files...is this easily fixable?
Jeffrey Toro

Life is like taking a ride on the road. You really can't stop in the middle of it to check a map, doing so might cause you to take unnecessary risks. Just keep up with what's going on around you and have fun in life.

#5 hamluis

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Posted 07 January 2008 - 11:24 AM

You need to start with http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Louis




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