Go to the device manager and uninstall the modem and reboot the computer, the modem should then be recognized as new hardware and the installation wizard will take you through the process and try to find the appropriate driver/s for it. If this is a custom build with something like a US Robotics 57k modem you may need a little more information to make it work.
It alway helps if you provide the make and model of the computer so that we are all on the same page.
Problem is I have just installed a new Hard drive, it is a singular HD and its in a Compaq Presario 4403, The only disc I have for WXP are the ones it came with and they restore disk (SP1), if anyone is familiar with Compaq Presario there are 3 Disk
Compaq Restore Plus . . . . . . Start with this disk
Compaq Operating System CD MSWXPH
Restore Supplemental Software . . . . . Additional Applications, . . (I did not use this one Quikens, Disneyland, etc.)
. . . . . . . . . . . . . . . . . . . . . . . . . .
It also states on the OS CD, For the latest software and Drivers Visit compaq etc.
Problem is I have used these before and had no problems, I am wondering at this point if there is something on that 3rd disc ?
I am wanting to know as advice in the above quote, to uninstall the modem and reboot, am I going to find the original set up if it can not re-install automatically ?
since I am having modem problems, I set up the dial connection, it hangs after carpserv needs to close mesg., then I need to restart and the computer hangs because the modem wont close trying to connect, etc.
I need to go on line to upgrade to SP@ since I can not get the WXPSP2 CD to work, it sits there and spins.
This computer I am using is a CP 5300US, I believe the modem was automatically updated when I upgraded to SP2, it is a
PCTel Platinum V.92 Modem
The PC 4403 US, OS WXPSP1, that is the problem, its modem is a ;
Conextant HSFI V90 V 92 56K PCI Modem
If there is an expert out there I have a ModemLog, .
I have found that the PCI Device drivers are not installed !
Any comments are welcome !
I have decided to reinstall SP1, so, I'll check back but don't bother yourself !
I have decided to reinstall SP1, so, I'll check back but don't bother yourself with this !
Edited by Jove, 07 January 2008 - 02:04 AM.