I've got a new dv9500t
that I removed Vista and did a fresh XP Home SP2 OEM
install on, with the following drivers:- Intel Chipset Driver (220.127.116.119)
- Intel Matrix Storage SATA (18.104.22.1682)
- nVidia Graphics Driver (101.34)
- Realtek Ethernet Driver (Ver. 5.680)
- UAA Driver (1.00 A)
- Realtek HD Audio Driver (183)
- Motorola Modem Driver (6.12.07)
- Synaptics Touchpad (9.1.11 REV Q2)
- Quicklaunch Buttons Driver (6.20 Rev. B )
- Intel Wireless Drivers (11.5.0)
- 5-in-1 Card Reader Driver (1.01.10 Rev. A)
Things seem to be running fine except for two times (so far) my computer has frozen up (both in the last two days).
The first time, it happened after I ran a scan disk check and then defragged the hard drive. After I restarted and logged on, it took like two minutes for just my desktop image to come up, and after waiting for another two minutes and nothing happening, I had to hold the start button down to shut down the laptop (I made sure the hard drive light was not running when I did so).
The second time it did it, which was today, it just did it after starting up my computer -- but I was able to find out what was causing it (I think). My computer came on okay, but then it froze up. Task Manager showed that rundll32.exe was taking up 50% CPU and wuauclt.exe was taking up about 20-30% -- neither of which is normal (the rest was taken up by avgemc.exe, which is about normal). So that maxed the CPU out at 100%, so everything froze. I had to do the hard shutdown again like the first time.
I'm guessing the rundll32.exe and wuauclt.exe processes were related, but have no idea why they'd be doing this -- especially since wuauclt.exe seems to be related to Automatic Updates, and I have those turned off. However, I do see that the Automatic Updates service is set to Automatic and is enabled (this is the default setting in XP, as far as I know). The description for it says that it's for both
Automatic Updates and for just using Windows Updates in general -- and that you can't
do Windows Updates without it. However, at this link: http://www.theeldergeek.com/automatic_updates1.htm
it says that "If you choose to update manually this service is not needed." 1.
Are those two processes related? 2.
Why is this happening?3.
Is the description of the Automatic Updates service in XP Services wrong and the info at theeldergeek.com is correct and I don't need this service set to automatic?4.
If so, is that what's causing the problem, or is it something else?5.
If I don't need that service to do manual Windows Updates, do I set it to disable or manual?
Any help is appreciated -- thanks!
My stats: Windows XP Home SP2; Firefox 3.0.14 w/ Ad-Block Plus; IE 6.0 (used only for monthly Windows Critical Updates); ZoneAlarm 6.1.744.001 Free; AVG 8.5 A/V Free; SuperAntispyware Free 4.28.1010