Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Trojan In System Vomume

  • Please log in to reply
2 replies to this topic

#1 Lartigue


  • Members
  • 2 posts
  • Local time:05:08 PM

Posted 06 January 2008 - 01:47 AM

Had a trojan in System Volume. Ran Norton 360, it didnt catch it. Ran Fix it unities, it notified me it was there but didn't catch it. (saying there wasn't any virus) It also said that it could not scan files being used by windows. Went to After Dawn Site and downloaded Avast 4. (It has it's own site) It scans before your computer before it boots up, with the blue background and white writing, it caught it and deleted it. (you can bypass the scan by pressing esc)
Also a word about Norton 360, if you add on the e mail add on's, (Anti Spam) and you do a system restore back to a eariler time, it will block your e mail. A window from Microsoft came up and said it was Norton's problem and there was no fix as of yesterday.

BC AdBot (Login to Remove)


#2 Tomo2


  • Members
  • 402 posts
  • Gender:Male
  • Location:Wanganui, Aotearoa NZ
  • Local time:11:08 AM

Posted 07 January 2008 - 03:03 AM

In what way do you mean that It blocks your email? all received emails or all full stop? Can you re-install the add-on or the whole 360 and use the same registration? I've never used it. Avast is a good antivirus program with on-access real-time scanning (so it should stop the infections as they happen). As I see it if there is no official fix from either Microsoft or Symnatec then you are faced with re-install or un-install or no mail. :thumbsup:

L&P, World Famous in New Zealand since ages ago!
Posted Image
Avast! Antivirus : Spybot S&D : Trend Micro Housecall : Hosts file : HiJack This
Don't be too open minded - your brains will fall out

#3 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 51,888 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:08 PM

Posted 07 January 2008 - 02:46 PM

The infected file(s) identified are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SIV folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

Keep in mind that System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the System Volume Information folder (System Restore points) but the anti-virus software was unable to remove it. Since the System Volume Information folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point.

To remove these files after your system has been cleaned of malware, the easiest thing to do is Create a New Restore Point to enable your computer to "roll-back" to a clean working state and use Disk Cleanup to remove all but the most recent restore point.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users