Posted 05 January 2008 - 03:01 PM
Having major XP issues here...
This is my cousins computer and all he pretty much does is download music and God knows what else, so I guess it was a matter of time before he got the dreaded blue screen of death...Here's what happens...When I start up his laptop, I get the little Gateway welcome, and than it goes to the following...
"Invalid BOOT.INI file
Booting from C:/windows/"
After that it goes to
"Windows could not start because of an error in the software.
Please report this problem as :
load needed for DLLs for kernel.
Please contact your support person to report this problem."
Than it just sits. If I hit the enter key, it just reloads and displays the same messages...
I tried booting into Safe Mode, and I get the same thing. I also booted from "Last known Good Configuration" and get the same thing.
I got out his recovery CD from Gateway, but when I try to boot from that, I get the Blue Screen of death with the following:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as cashing or shadowing. If you need to sue Safe Mode to remove or disable componernts, restart your computer, press F8 to select Advanced Startup options, and than select Safe Mode.
***SOTP: 0x00000050 (0xC74C0000, 0x00000000, 0x8043D403, 0x00000000)"
I'm not sure what to do, any help would be GREATLY appreciated...
Friends, help! A guinea-pig tricked me!