Since the Vista memory test didn't find any issues - has the amount of memory been changed in the system? There are instances where chipsets won't support the 4gB of RAM in 32 bit systems (usually has to do with hard drive communications through the motherboard).
What does the Reliability Monitor say about the errors? Click on Start and type "reliability" (without the quotes) and press Enter. In the Windows that opens, click on Reliability Monitor in the left hand pane to view the errors in the right hand pane.
What does Event Viewer have to say. To do this, click on Start and type in "eventvwr.msc" (without the quotes) and press Enter. Click to expand the Windows Logs, then click on System to see any errors there.
As this is a startup issue (rather than a Windows issue), there may not be any evidence in either tool. But since Windows is able to communicate with the BIOS and the CPU (in limited ways) there may be some evidence there.
Also, please let us know the exact model number of your Gateway so that we can check to see it's detailed specifications.
FWIW - I just went to 64 bit Vista because of these memory issues and my inability to figure out if my mobo would allow me to work with 4 gB of RAM in Windows.
Edited by usasma, 06 January 2008 - 03:49 PM.
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