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Hp Quick Launch Buttons


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#1 dawnrmcgee

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Posted 04 January 2008 - 11:24 AM

Hi all,

My Quick Launch Button LEDs (the ones at the top of the keyboard, not the fn+Fx keys) stopped working, so I contacted HP support. They asked me to uninstall the Quick Launch s/w from "Add/Remove Programs", so I did. Then they gave me a link where I should have been able to reinstall the s/w plus a new security patch, but that didn't work. Now, they have no idea what I should do.

I've searched around the HP site, but can't find the s/w to download the function for my nc2400.

Google gave me a post from this site from 2006 where a link for a different model was posted. Can anyone help me find the right place for me to download the Quick Launch s/w for my nc2400. I'm running Windows XP Professional.

Thanks!
Dawn

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#2 usasma

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Posted 05 January 2008 - 10:25 AM

http://h20000.www2.hp.com/bizsupport/TechS...nvOID=1093#7831
Scroll down to Software Solutions - there's 2 updates there that may help.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 dawnrmcgee

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Posted 06 January 2008 - 04:55 PM

I wish those updates helped. But, I've tried to install them several times and they don't seem to have any effect at all, so I can only assume that I need the base software first before the updates will install.

Any other thoughts?
Thanks!




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