This error indicates that the installation routine for the drive was not able to locate the hardware. Try looking in Device Manager to see if there's any unknown/unidentified devices there. If you find any, right click on them and select Properties, then click on the Details tab, then on Hardware ID in the dropdown box. It should be in this format "PCI\VEN_4444&DEV_0016&SUBSYS_40090070&REV_01"
The 4 numbers/letters after the first _ are the Vendor ID; the 4 numbers/letters after the second _ are the Device ID.
Go to this website ( http://www.pcidatabase.com/
) and enter the Vendor ID into the Vendor Search box. In the next page, click on the link for the vendor of that device. In the next page, search for the Device ID and let us know what it says.
In some cases, the installation of the UAA (Universal Audio Architecture) drivers will fix this issue.
Here's a link to the HP version: http://h10025.www1.hp.com/ewfrf/wc/generic...item=pv-22533-1
Here's a link to the Compaq version (much larger than the HP version for some reason): http://h10025.www1.hp.com/ewfrf/wc/softwar...228&lang=en
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