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Sstts.exe Missing


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4 replies to this topic

#1 edgtrv

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Posted 03 January 2008 - 07:40 PM

I was having problems with my PC so I ran Ad-Aware and Spybot and AVG. I had a few things set them off but AVG picked up a pretty nasty virus. I deleted it and now I'm having problems with my PC. It's telling me that sstts.exe is missing and my sys tray isn't showing up and it's infected IE. Every time I launch IE, my PC turns to crap and it takes forever to get anything done. I'm wondering what I can do to fix the missing sstts.exe and if anyone can help me get rid of the associated virus that is still on my PC.

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#2 boopme

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Posted 03 January 2008 - 09:16 PM

Hello edgtrv and welcome to Bleeping Computer.
The malware version of said file are often associated with the malware Trojan Vundo. I'm suspecting that it is not clear of your PC. Please use the following instructions. I am also going to move this Topic to BC's Security Forum under 'Am I Infected"

NOTE: all blue wording are links to instructions
First you will need to follow the instructions in our Tutorial
How To Remove Vundo/Winfixer Infection

Now Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to start Windows in Safe Mode
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox browser or Opera browser ,click your browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click the SUPERAntiSpyware Scan Log in the window.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Edited by boopme, 03 January 2008 - 09:16 PM.

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#3 quietman7

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Posted 03 January 2008 - 11:55 PM

If the sstts.exe is missing error occurs at startup, then download Autoruns, search for the related entry and delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.
Also search for and delete these files:
C:\WINDOWS\system32\sstts.dll <- this file
C:\WINDOWS\system32\sttss.ini <- this file
C:\WINDOWS\system32\sttss.ini2 <- this file
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#4 edgtrv

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Posted 04 January 2008 - 10:04 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2008 at 01:26 AM

Application Version : 3.9.1008

Core Rules Database Version : 3373
Trace Rules Database Version: 1368

Scan type : Complete Scan
Total Scan Time : 02:15:25

Memory items scanned : 175
Memory threats detected : 1
Registry items scanned : 5226
Registry threats detected : 7
File items scanned : 63192
File threats detected : 10

Adware.Vundo Variant
C:\WINDOWS\SYSTEM32\SSTTS.DLL
C:\WINDOWS\SYSTEM32\SSTTS.DLL
HKLM\Software\Classes\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}\InprocServer32
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}

Trojan.Vundo/Variant-Installer
[load] C:\WINDOWS\SYSTEM32\SSTTS.EXE
C:\WINDOWS\SYSTEM32\SSTTS.EXE
[load] C:\WINDOWS\SYSTEM32\SSTTS.EXE

Trojan.Downloader-Gen/DDC
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\AWIVXFWM.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\AWPKLVMV.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\DOELPEMX.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\ENOXUHKP.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\ONXLWGRF.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\PDRXOCIT.EXE

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\MCRH.TMP


That seems to have worked. Thank you guys very much for the help.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2008 at 01:26 AM

Application Version : 3.9.1008

Core Rules Database Version : 3373
Trace Rules Database Version: 1368

Scan type : Complete Scan
Total Scan Time : 02:15:25

Memory items scanned : 175
Memory threats detected : 1
Registry items scanned : 5226
Registry threats detected : 7
File items scanned : 63192
File threats detected : 10

Adware.Vundo Variant
C:\WINDOWS\SYSTEM32\SSTTS.DLL
C:\WINDOWS\SYSTEM32\SSTTS.DLL
HKLM\Software\Classes\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}\InprocServer32
HKCR\CLSID\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6B35D7C1-71AA-46E3-AFA2-A15524ABE7EC}

Trojan.Vundo/Variant-Installer
[load] C:\WINDOWS\SYSTEM32\SSTTS.EXE
C:\WINDOWS\SYSTEM32\SSTTS.EXE
[load] C:\WINDOWS\SYSTEM32\SSTTS.EXE

Trojan.Downloader-Gen/DDC
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\AWIVXFWM.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\AWPKLVMV.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\DOELPEMX.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\ENOXUHKP.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\ONXLWGRF.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\PDRXOCIT.EXE

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\MCRH.TMP


That seems to have worked. Thank you guys very much for the help.

#5 quietman7

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Posted 04 January 2008 - 10:08 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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