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Computer Infected?


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#1 Sluggp

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Posted 03 January 2008 - 06:55 PM

Desktop issue:
I am using Windoxs XP SP2. My computer will not recognize any of my jump drives,digital cameras, or mp3 players. It asks for disks, which none of them came with. I haven't had this problem until recenltly and its driving me nuts! It also will not recognize my 4 hub port. I can use my mouse, keyboard and printer through USB ports with no issues. I took the same jump drives and mp3 players and attached them to my laptop (also Windows XP) and had no issues with them. I even tried updating my shareware (camera album) to the latest version to see if my camera would work.

Windows task manager issue:
Whenever I try to activate my task manager to end certain tasks I get "Task Manager has been disabled by your administrator".

I have scanned my computer many times with spyware and CA Security Center Anti-Virus and found nothing, but that doesnt mean Im bug free, right?


any help on these situations would be greatly appreciated!!!!

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#2 quietman7

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Posted 04 January 2008 - 12:09 AM

Please download MsnCleaner.zip and save to you Desktop. In addition to removing infected files, it will remove certain restrictions on your system often disabled by malware.
  • Extract (unzip) the file to your desktop. (click here if your not sure how to do this) but DO NOT use it yet.
  • Reboot your computer in "Safe Mode" using the F8. To do this restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A boot menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
  • Double-click MsnCleaner.exe to run the tool.
  • Click the "Analyze" button.
  • A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
  • If it finds an infection, click the "Deleted" button.
  • Reboot normally and post the contents of MsnCleaner.txt in your next reply.
Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 Sluggp

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Posted 05 January 2008 - 06:58 PM

I followed the above instructions and this is what I found:
After completing the above tasks I found that I am still having the same problems...no change.

MsnCleaner.txt
C:\Windows\nsreg.dat <-----Deleted

Host file Restored


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/05/2008 at 05:40 PM

Application Version : 3.9.1008

Core Rules Database Version : 3374
Trace Rules Database Version: 1369

Scan type : Complete Scan
Total Scan Time : 02:46:29

Memory items scanned : 171
Memory threats detected : 0
Registry items scanned : 6259
Registry threats detected : 61
File items scanned : 71800
File threats detected : 66

Adware.MyWay
HKLM\Software\Classes\CLSID\{014DA6C9-189F-421a-88CD-07CFE51CFF10}
HKCR\CLSID\{014DA6C9-189F-421A-88CD-07CFE51CFF10}
HKCR\CLSID\{014DA6C9-189F-421A-88CD-07CFE51CFF10}\InprocServer32
C:\PROGRA~1\MYWAY\SRCHASTT\1.BIN\MYSRCHAS.DLL
HKLM\Software\Classes\CLSID\{04079851-5845-4dea-848C-3ECD647AA554}
HKCR\CLSID\{04079851-5845-4DEA-848C-3ECD647AA554}
HKCR\CLSID\{04079851-5845-4DEA-848C-3ECD647AA554}
HKCR\CLSID\{04079851-5845-4DEA-848C-3ECD647AA554}\InprocServer32
HKCR\CLSID\{04079851-5845-4DEA-848C-3ECD647AA554}\InprocServer32#ThreadingModel
HKCR\CLSID\{04079851-5845-4DEA-848C-3ECD647AA554}\Programmable
C:\PROGRAM FILES\MYWAY\SRCHASTT\1.BIN\MYSRCHAS.DLL
HKLM\Software\Classes\CLSID\{04079854-5845-4dea-848C-3ECD647AA554}
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\Control
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\InprocServer32
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\InprocServer32#ThreadingModel
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\MiscStatus
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\MiscStatus\1
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\ProgID
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\Programmable
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\TypeLib
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\Version
HKCR\CLSID\{04079854-5845-4DEA-848C-3ECD647AA554}\VersionIndependentProgID
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{04079851-5845-4dea-848C-3ECD647AA554}
HKLM\Software\Microsoft\Internet Explorer\Toolbar#{0494D0D9-F8E0-41ad-92A3-14154ECE70AC}
HKCR\CLSID\{014DA6C9-189F-421A-88CD-07CFE51CFF10}
HKCR\MyWayToolBar.NetscapeShutdown
HKCR\MyWayToolBar.NetscapeShutdown\CLSID
HKCR\MyWayToolBar.NetscapeShutdown\CurVer
HKCR\MyWayToolBar.NetscapeShutdown.1
HKCR\MyWayToolBar.NetscapeShutdown.1\CLSID
HKCR\MyWayToolBar.NetscapeStartup
HKCR\MyWayToolBar.NetscapeStartup\CLSID
HKCR\MyWayToolBar.NetscapeStartup\CurVer
HKCR\MyWayToolBar.NetscapeStartup.1
HKCR\MyWayToolBar.NetscapeStartup.1\CLSID
HKCR\MyWayToolBar.SettingsPlugin
HKCR\MyWayToolBar.SettingsPlugin\CLSID
HKCR\MyWayToolBar.SettingsPlugin\CurVer
HKCR\MyWayToolBar.SettingsPlugin.1
HKCR\MyWayToolBar.SettingsPlugin.1\CLSID
HKCR\CLSID\{014DA6CD-189F-421a-88CD-07CFE51CFF10}
HKCR\CLSID\{014DA6CD-189F-421a-88CD-07CFE51CFF10}\InProcServer32
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}\1.0
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}\1.0\0
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}\1.0\0\win32
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}\1.0\FLAGS
HKCR\TypeLib\{0494D0D0-F8E0-41AD-92A3-14154ECE70AC}\1.0\HELPDIR
HKLM\Software\MyWay
HKLM\Software\MyWay\SearchAssistant
HKLM\Software\MyWay\SearchAssistant#Id
HKLM\Software\MyWay\SearchAssistant#CacheDir
HKLM\Software\MyWay\SearchAssistant#ConfigDateStamp
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant#HelpLink
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant#Publisher
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant#UninstallString
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant#UrlInfoAbout
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{04079851-5845-4dea-848C-3ECD647AA554}#NoExplorer
C:\Program Files\MyWay\myBar\1.bin\MY2NS.EXE
C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
C:\Program Files\MyWay\myBar\1.bin\MYWAYPLUGINPROXY.CLASS
C:\Program Files\MyWay\myBar\1.bin\NPMYWAY.DLL
C:\Program Files\MyWay\myBar\1.bin\PARTNER.DAT
C:\Program Files\MyWay\myBar\1.bin\PARTNER2.DAT
C:\Program Files\MyWay\myBar\1.bin
C:\Program Files\MyWay\myBar\Cache\006DAC6A.bmp
C:\Program Files\MyWay\myBar\Cache\006DD668.bmp
C:\Program Files\MyWay\myBar\Cache\006DFF5C.bmp
C:\Program Files\MyWay\myBar\Cache\08542E9F
C:\Program Files\MyWay\myBar\Cache\31DAAF60
C:\Program Files\MyWay\myBar\Cache\540B64CB.bin
C:\Program Files\MyWay\myBar\Cache\540B6BC1.bin
C:\Program Files\MyWay\myBar\Cache\540B6FC8.bin
C:\Program Files\MyWay\myBar\Cache\files.ini
C:\Program Files\MyWay\myBar\Cache
C:\Program Files\MyWay\myBar\History\search
C:\Program Files\MyWay\myBar\History
C:\Program Files\MyWay\myBar\Settings\prevcfg.htm
C:\Program Files\MyWay\myBar\Settings
C:\Program Files\MyWay\myBar
C:\Program Files\MyWay\SrchAstt\1.bin\PARTNER.DAT
C:\Program Files\MyWay\SrchAstt\1.bin\PARTNER2.DAT
C:\Program Files\MyWay\SrchAstt\1.bin
C:\Program Files\MyWay\SrchAstt\Cache\0019DBC0
C:\Program Files\MyWay\SrchAstt\Cache\1ADBC062
C:\Program Files\MyWay\SrchAstt\Cache\2317FD2F
C:\Program Files\MyWay\SrchAstt\Cache\2C92E39F
C:\Program Files\MyWay\SrchAstt\Cache\2ECE9031
C:\Program Files\MyWay\SrchAstt\Cache\files.ini
C:\Program Files\MyWay\SrchAstt\Cache
C:\Program Files\MyWay\SrchAstt
C:\Program Files\MyWay

Unclassified.PC MightyMax
HKU\S-1-5-21-3649798592-4085752546-3179460108-1007\Software\PC MightyMax
C:\Program Files\PC MightyMax\lic.conf
C:\Program Files\PC MightyMax\lic.dat
C:\Program Files\PC MightyMax\pcdocrx.conf
C:\Program Files\PC MightyMax\tmp_res_x_101.tmp
C:\Program Files\PC MightyMax\tmp_res_x_102.tmp
C:\Program Files\PC MightyMax\tmp_res_x_103.tmp
C:\Program Files\PC MightyMax\tmp_res_x_104.tmp
C:\Program Files\PC MightyMax\tmp_res_x_105.tmp
C:\Program Files\PC MightyMax\tmp_res_x_106.tmp
C:\Program Files\PC MightyMax\tmp_res_x_107.tmp
C:\Program Files\PC MightyMax\tmp_res_x_108.tmp
C:\Program Files\PC MightyMax\tmp_res_x_109.tmp
C:\Program Files\PC MightyMax\tmp_res_x_110.tmp
C:\Program Files\PC MightyMax\tmp_res_x_111.tmp
C:\Program Files\PC MightyMax\tmp_res_x_112.tmp
C:\Program Files\PC MightyMax\tmp_res_x_113.tmp
C:\Program Files\PC MightyMax\tmp_res_x_114.tmp
C:\Program Files\PC MightyMax\tmp_res_x_115.tmp
C:\Program Files\PC MightyMax\tmp_res_x_116.tmp
C:\Program Files\PC MightyMax\tmp_res_x_117.tmp
C:\Program Files\PC MightyMax\tmp_res_x_118.tmp
C:\Program Files\PC MightyMax\tmp_res_x_119.tmp
C:\Program Files\PC MightyMax\tmp_res_x_120.tmp
C:\Program Files\PC MightyMax\tmp_res_x_121.tmp
C:\Program Files\PC MightyMax\tmp_res_x_122.tmp
C:\Program Files\PC MightyMax\tmp_res_x_123.tmp
C:\Program Files\PC MightyMax\tmp_res_x_124.tmp
C:\Program Files\PC MightyMax\tmp_res_x_125.tmp
C:\Program Files\PC MightyMax\undo
C:\Program Files\PC MightyMax

Edited by Sluggp, 05 January 2008 - 06:59 PM.


#4 quietman7

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Posted 06 January 2008 - 08:06 AM

Please download SDFix by AndyManchesta and save it to your desktop.
alternate download
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen and also save a copy into the SDFix folder as Report.txt.
  • Copy and paste the contents of Report.txt in your next reply.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.

-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe


Go to Start Run and type: regedit
  • Click OK.
  • On the left side, click to highlight My Computer at the top.
  • Go up to File Export
    • Make sure in that window there is a tick next to "All" under Export Branch.
      Leave the "Save As Type" as "Registration Files".
      Under "Filename" put RegBackup.
  • Choose to save it to C:\
  • Click save and then go to File Exit.
Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #275 and click "Lift Restrictions - TM, Regedit and CMD" in the left column. Go to File, choose "Save page as" All Files and save regtmcmdrestore.vbs to your desktop. Double-click on that file to allow the script to run and reboot when done and try the Task Manager again. Since the script modifies certain registry settings your anti-virus package may warn you about it. Ignore the warning and allow it to run.
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#5 Sluggp

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Posted 06 January 2008 - 11:25 AM

here are the results from the SDFix:


SDFix: Version 1.124

Run by Allen on Sun 01/06/2008 at 09:34 AM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\system32\drivers\etc\BackupHosts.bak - Deleted




Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-06 09:43:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AMERIC~1.0"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Thu 16 Jun 2005 141,312 ..SHR --- "C:\Program Files\PhoTags Express\Setup.exe"
Wed 9 Mar 2005 39,936 A.SHR --- "C:\Program Files\PhoTags Express\_Setupx.dll"
Sun 21 Jan 2007 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 3 Jan 2008 1,673 A..H. --- "C:\Program Files\InterActual\InterActual Player\iti1E.tmp"
Sun 7 Jan 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Wed 10 Jan 2007 469 A..H. --- "C:\Program Files\Common Files\AOL\IPHSend\IPH.BAK"
Mon 8 Oct 2007 57,344 ...H. --- "C:\Documents and Settings\Allen\Application Data\Microsoft\Word\~WRL0377.tmp"
Mon 8 Oct 2007 77,312 ...H. --- "C:\Documents and Settings\Allen\Application Data\Microsoft\Word\~WRL0398.tmp"
Mon 8 Oct 2007 76,800 ...H. --- "C:\Documents and Settings\Allen\Application Data\Microsoft\Word\~WRL3167.tmp"
Mon 8 Oct 2007 87,552 ...H. --- "C:\Documents and Settings\Allen\Application Data\Microsoft\Word\~WRL3180.tmp"
Mon 8 Oct 2007 124,928 ...H. --- "C:\Documents and Settings\Allen\Application Data\Microsoft\Word\~WRL3269.tmp"

Finished!



Computer Status:
Task Manager now works!!! Thanks quietman!!! Im still having problems with flash drives, cameras etc..

#6 quietman7

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Posted 06 January 2008 - 04:01 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Im still having problems with flash drives, cameras etc..

That issue appears to be a hardware/software problem not related to your malware infection. It would be best to start a new topic in the hardware forum. When describing you problem, make sure you include a note that we already checked for and removed the malware.
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