I am Rocco, and I stumbled on this place, probably from dslreports.com, where I have been a member for a couple of years.
I am a network tech for a local government agency here in the Hudson Valley of NY. I have been messing with electronics since I was about 3 and with computers about five years later, if you count the DIGICOMP I as a computer. (anyone here remember this? http://en.wikipedia.org/wiki/Digi-Comp_I)
Well, a friend got an old Trash 80, when it was new, and we started 'programming' in machine code in the 80s, what little carp we could figure out on our own. Another friend gave me a TI-99-4/A a few years later, and I started programming in BASIC, and messing with the thing to see what I could do. My roommate heard me cursing the darn thing at the wee hours of the morning, and his dad, who worked for IBM was getting a new computer, so I got his dad's old PCjr, with modem, and expansion modules. Well, the modem was all I needed to get in touch with the outside world, and got involved with several BBSes here in the Valley, one of which I was co-sysop. We did a lot with those old boards, and the guy who ran the thing is a research specialist at the Watson Research Facility in Westchester, for IBM. We hacked the heck out of those systems, and got them flying. Well that experience came in handy, when there was an opening here, and I needed a reference. I guess the reference I asked from my sysop held some weight. Needless to say, I have been at this place for about 17 years now, maintaining almost 2000 PCs, on a LAN, WAN, wired, and wireless environment. I started building the network here, with token ring and Novell Netware. I miss those days, but time moves on. Back then, there were at most 50 users on the network, and about 150 users total. I was the sole hardware support person. I did have a lot of help from my software support cohort, and learned an awful lot of software. Now our staff is up to 7 people who help maintain and build our ever-growing network. We also help the clued, as well as the clueless with every computer problem under the sun.
I think I can help out here, when things are a bit slow at the job, and occasionally at home. I hope that I can be an asset to BleepingComputer, and answer people's questions in a way that they can understand.