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Slow Boot, Internet Issues And More

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#1 chaas77


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Posted 02 January 2008 - 10:06 PM

A month or so ago, I downloaded Office 2007 Pro trial version. When it expired, I uninstalled it. Since then I have been getting SQL Server errors, which I was able to resolve. Since this happened, I am able to check my email with Outlook Express and log onto Yahoo Messenger, but I'm not able to browse the internet with any program. I am currently using XP Media Edition and I have IE 7 and Firefox (whatever the newest edition is). The programs just tell me page cannot be displayed. My laptop is SUPER slow booting up. It takes about 2 minutes from the time I power it on to be able to click on anything. Also, I have tried to removed unused programs with Add/Remove programs in the Control panel and many of them cannot be removed. The mouse pointer doesn't change and nothing happens when I click on the Remove button. I have ran a full virus scan, defrag, check with spybot and ad-aware. I'm not sure where to go from here. Of course my husband thought he'd try to fix it, so who knows what other issues he may have caused.

This is an HP Pavilion laptop, AMD Turion x2. Don't know if that matters.

Thanks for any and all help!!

Edited to add that I have found that I can connect to the internet for about 5 minutes when I start the computer then the connection drops. But I can still connect to YIM and Outlook.

Edited by chaas77, 03 January 2008 - 12:10 AM.

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#2 Budapest


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Posted 03 January 2008 - 03:35 AM

Here are some general Internet connectivity troubleshooting options:

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.

Edited by Budapest, 03 January 2008 - 03:35 AM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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