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Windows Xp Service Pack 2


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11 replies to this topic

#1 rydah

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Posted 02 January 2008 - 04:23 PM

I cant get my windows to upgrade to service pack 2!can someone help me please. i have downloaded it, but when the wizard comes up there is no effect after the piont where it says: 'Updating Your System'!

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#2 garmanma

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Posted 02 January 2008 - 04:31 PM

What did you do to your computer? Did you do a repair install?
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#3 rydah

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Posted 02 January 2008 - 04:33 PM

Yes. I did it with my Vaio CD i have.

#4 Budapest

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Posted 02 January 2008 - 05:18 PM

Right click on My Computer and select Properties. On the General tab does it say Service Pack 2 under System?
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#5 rydah

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Posted 03 January 2008 - 10:17 AM

No. It Says Service Pack 1

#6 Budapest

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Posted 03 January 2008 - 11:04 AM

Have a look in the Event Viewer for any errors at the time you tried to install SP2.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories (Application, Security, System and Internet Explorer).

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 rydah

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Posted 03 January 2008 - 11:35 AM

I Have Many Errors There, which one do is the one you're looking for?

Edited by rydah, 03 January 2008 - 11:39 AM.


#8 Budapest

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Posted 03 January 2008 - 11:38 AM

If you find an error that occurred at the time you were installing SP2 right-click on it and select properties. Copy the information in the window and post it back here.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 rydah

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Posted 03 January 2008 - 11:44 AM

I think it is this:




Faulting application ccapp.exe, version 2.0.2.806, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x0001fca7.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#10 dc3

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Posted 03 January 2008 - 11:52 AM

Did you scan for malware before installing the SP2? If malware is present it could effect the installation.

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#11 rydah

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Posted 03 January 2008 - 11:54 AM

No i didn't but i set is to factory settings when i restared my computer with the CD. im pretty sure i don't have any malware

#12 Budapest

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Posted 03 January 2008 - 11:59 AM

Try disabling your Norton Antivirus and then install SP2.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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