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Please Help ?


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#1 Barrett92

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Posted 02 January 2008 - 10:15 AM

well, i recently turned on my computer and in the right corner of my pc, i keep getting this informer thing that says
windows antivirus
it is reccomended to use special antispyware tools to prevent data loss. windows will now download and install the most up-to-date antispyware for you

click here to protect your computer from spyware!....


and i have been searching the web for about 2 days now looking for information on this... i have found out that it is most likeley a company, trying to get me to buy their product, so im not extremely worried, but it is so annoying....


if this helps whenever i logg on the internet (56k modem) sites keep popping up "spywarePro" "gomy.hit.com" some weird stuff, ive ran superAntispyware and removed all potential hazardous items, and it still pops up,



please help me

{Mod Edit, Clean tags~~boopme}

Edited by boopme, 02 January 2008 - 10:35 AM.


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#2 boopme

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Posted 02 January 2008 - 10:59 AM

Hi and welcome
Please follow these instructions
How to remove the Smitfraud / Generic Zlob

Now Download SUPERAntiSpyware , Free Home Version. Save to desktop .. DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to start Windows in Safe Mode
Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Barrett92

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Posted 02 January 2008 - 01:00 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/02/2008 at 12:45 PM

Application Version : 3.9.1008

Core Rules Database Version : 3371
Trace Rules Database Version: 1366

Scan type : Complete Scan
Total Scan Time : 00:35:05

Memory items scanned : 165
Memory threats detected : 2
Registry items scanned : 4211
Registry threats detected : 3
File items scanned : 24686
File threats detected : 67

Trojan.Downloader-XLIB
C:\WINDOWS\SYSTEM32\XLIBGFL254.DLL
C:\WINDOWS\SYSTEM32\XLIBGFL254.DLL

Trojan.Net-AVP/AVT
C:\WINDOWS\SHELL.EXE
C:\WINDOWS\SHELL.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP\AUTORUN.EXE

Trojan.Downloader-Gen/CinBroom
[Printer] C:\WINDOWS\SYSTEM32\PRINTER.EXE
C:\WINDOWS\SYSTEM32\PRINTER.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\PRINTER.EXE

Worm.Rbot Variant
[Spoolsv] C:\WINDOWS\SYSTEM32\SPOOLVS.EXE
C:\WINDOWS\SYSTEM32\SPOOLVS.EXE

Adware.Tracking Cookie
C:\Documents and Settings\Owner\cookies\owner@traffic.buyservices[1].txt
C:\Documents and Settings\Owner\cookies\owner@advertising[2].txt
C:\Documents and Settings\Owner\cookies\owner@cgi-bin[2].txt
C:\Documents and Settings\Owner\cookies\owner@tacoda[1].txt
C:\Documents and Settings\Owner\cookies\owner@1070299046[2].txt
C:\Documents and Settings\Owner\cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\Owner\cookies\owner@2o7[2].txt
C:\Documents and Settings\Owner\cookies\owner@specificclick[2].txt
C:\Documents and Settings\Owner\cookies\owner@fastclick[2].txt
C:\Documents and Settings\Owner\cookies\owner@revsci[1].txt
C:\Documents and Settings\Owner\cookies\owner@atdmt[2].txt
C:\Documents and Settings\Owner\cookies\owner@html[1].txt
C:\Documents and Settings\Owner\cookies\owner@ads.pointroll[1].txt
C:\Documents and Settings\Owner\cookies\owner@casalemedia[2].txt
C:\Documents and Settings\Owner\cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\cookies\owner@f6.thezirius[1].txt
C:\Documents and Settings\Owner\cookies\owner@hornymatches[1].txt
C:\Documents and Settings\Owner\cookies\owner@popupcs[2].txt
C:\Documents and Settings\Owner\cookies\owner@thezirius[2].txt
C:\Documents and Settings\Owner\cookies\owner@f3.thezirius[1].txt
C:\Documents and Settings\Owner\cookies\owner@f5.thezirius[2].txt
C:\Documents and Settings\Owner\cookies\owner@f7.thezirius[2].txt
C:\Documents and Settings\Owner\cookies\owner@f9.thezirius[2].txt
C:\Documents and Settings\LocalService\Cookies\system@hornymatches[1].txt
C:\Documents and Settings\LocalService\Cookies\system@www.hornymatches[1].txt
C:\Documents and Settings\LocalService\Cookies\system@www.matefinder[1].txt

Malware.Ultimate Cleaner
HKLM\Software\Ultimate Cleaner
C:\Program Files\Ultimate Cleaner
C:\Documents and Settings\Owner\Application Data\Ultimate Cleaner\backup
C:\Documents and Settings\Owner\Application Data\Ultimate Cleaner\logs
C:\Documents and Settings\Owner\Application Data\Ultimate Cleaner\settings.dat
C:\Documents and Settings\Owner\Application Data\Ultimate Cleaner

Malware.LocusSoftware Inc/PCPrivacyTool
C:\Documents and Settings\Owner\Application Data\ultra\ultra.inf
C:\Documents and Settings\Owner\Application Data\ultra\uninstall.bat
C:\Documents and Settings\Owner\Application Data\ultra

Trojan.Downloader-Gen/Suspicious
C:\DOCUMENTS AND SETTINGS\LOCALSERVICE\LOCAL SETTINGS\TEMP\535.TMP
C:\DOCUMENTS AND SETTINGS\LOCALSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\LY824DAN\WINVEG[1].EXE
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\L66QR6I7\WINVEG[1].EXE

Trojan.Downloader-Gen/RETADPU
C:\DOCUMENTS AND SETTINGS\LOCALSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\P2S7OG8U\RETADPU[1].EXE
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\L66QR6I7\RETADPU[1].EXE

Trojan.Downloader-Gen/WinUD
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\XQG4I4FB\WINUD[1].EXE
C:\WINDOWS\TEMP\53A.TMP

Malware.Ultimate Defender
C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\SPYGUARD.EXE
C:\WINDOWS\Prefetch\SPYGUARD.EXE-297EF3FF.pf

Trojan.Downloader-Gen/Installer
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B103.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B111.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B122.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B138.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B149.EXE

Trojan.Unknown Origin
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B128.EXE
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\B147.EXE
C:\PROGRAM FILES\3269.EXE

Trojan.Downloader-Gen/SnapSNet
C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\SNAPSNET.EXE

Trojan.Downloader-FindFast/Fake
C:\DOCUMENTS AND SETTINGS\OWNER\START MENU\PROGRAMS\STARTUP\FINDFAST.EXE
C:\WINDOWS\Prefetch\FINDFAST.EXE-021BAFBC.pf

Adware.E404 Helper/Variant
C:\PROGRAM FILES\HELPER\HELPER9.DLL
C:\PROGRAM FILES\HELPER\IFASTSEEK.DLL

Unclassified.Unknown Origin
C:\PROGRAM FILES\ONLINE SERVICES\MEXOBAJIT24418.DLL

Trojan.Net-Winable
C:\PROGRAM FILES\WINABLE\WINABLE.EXE

Adware.ClickSpring
C:\PROGRAM7
C:\WINDOWS\SYSTEM32\ASM.DLL

Trojan.Downloader-MGRS
C:\WINDOWS\MGRS.EXE



this is what i got

#4 quietman7

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Posted 02 January 2008 - 01:28 PM

How is your computer running now?

IMPORTANT NOTE: One or more of the identified infections was a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.

Although the backdoor Trojan was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS - "When should I re-format?".
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#5 Barrett92

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Posted 02 January 2008 - 03:41 PM

my computers running great now...

#6 boopme

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Posted 02 January 2008 - 03:53 PM

If your stisfied withit's security for things as financials and you are not going to format then you next need to create a New Restore point. To prevent accidentally restoring your PC to the Prior infected stste. Malware removal tools are not able to scan the closed files of restore points.
The easiest and safest way to do this is:
Go to Start > Programs > Accessories > System Tools and click "System Restore".
Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
Go to Start > Run and type: Cleanmgr
Click "OK".
Click the "More Options" Tab.
Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Edited by boopme, 02 January 2008 - 03:54 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 quietman7

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Posted 02 January 2008 - 03:54 PM

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1".
"Hardening Windows Security - Part 2".
"IE Recommended Minimal Security Settings".
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#8 Barrett92

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Posted 02 January 2008 - 05:26 PM

so do you guys think im safe now? because my dad has a paypal account,.... and ebay

#9 quietman7

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Posted 02 January 2008 - 07:50 PM

As I said, there is no way to be sure the computer can ever be trusted again. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised.
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#10 Barrett92

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Posted 02 January 2008 - 09:26 PM

ok, i changed the pass's on my friends computer...... but is there anything i can do besides run a scann.. to make my computer safer now though? thanks.. im kinda a noob at this stuff

#11 quietman7

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Posted 02 January 2008 - 11:04 PM

Read and follow the recommendations in the links I provided in Post #7.
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