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#1 Diehard

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Posted 01 January 2008 - 11:32 PM

Can anyone tell me how to get my Services corrected in Windows XP Home SP2 ? The main problem is I cannot get my HELP[and SUPPORT Services to start.I keep getting Error 1083.O.K. Also I have other problems :Application management will not start.It gives error 2.Both of these I repaired somehow yesterday.But even then when I tried to open up HELP AND SUPPORT for I.E. 7.0 nothing happened.I do remember getting a fix of some kind from a place called kelleys corner.Finally Windows Foundation will not work it gives "Error 31 a device attached to the system is not functioning properly.So I have a mess and have tried everything I can think of.Also when I put msconfig in the run bar and hit o.k. it says the file cannot be found.If there is anybody willing to help me,give me any useful links,etc.I would MOST greatly appreciate it.Thanks,Diehard

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#2 usasma

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Posted 02 January 2008 - 08:34 AM

There are many different reasons for the problems that you describe. The first thing to do is to perform a couple of free, online scans to ensure that you are free of malware (scans with stuff on the system already may be compromised).

I'd suggest these 2:
http://safety.live.com
http://housecall.trendmicro.com

Should you find that an infection is causing this, I'd suggest visiting this forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

If both scans come up clean, post back here and we'll work with you to fix it.

FWIW - fixing an infected system is an exercise in futility (the malware fights the fixes), so the scans are an important part of the fix.
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#3 Cyb3r_Ninj@

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Posted 02 January 2008 - 02:12 PM

This link provides additional links on troubleshooting issues with the Help and Support center in Windows XP.

http://windowsxp.mvps.org/helpctr.htm
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