Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

[ Help] Seriously Infected


  • This topic is locked This topic is locked
9 replies to this topic

#1 mr.infinity

mr.infinity

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:23 AM

Posted 01 January 2008 - 12:28 PM

i have no idea whats going on, i have no menu bar or desktop items i have ran many anti virus/anti spy ware programs and they all come up with the same thing but nothing i have tried has fixed it.


Vundo Variant

Trojan.WinFixer

Browser hijacker ie exporer zone hijack

adware tracking cookie

adware clickspring/ outerinfo network.

threats detected: 45
"There is no such thing as happiness, only lesser shades of melancholy."

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:23 AM

Posted 01 January 2008 - 01:23 PM

Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 mr.infinity

mr.infinity
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:23 AM

Posted 01 January 2008 - 04:53 PM

VundoFix V6.5.10

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

Scan started at 8:54:11 PM 12/31/2007

Listing files found while scanning....

No infected files were found.


VundoFix V6.5.10

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

Scan started at 8:29:20 AM 1/1/2008

Listing files found while scanning....

No infected files were found.


VundoFix V6.5.10

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

Scan started at 10:26:48 AM 1/1/2008

Listing files found while scanning....

No infected files were found.





----------------------------------------
super anti-spyware log


File threats detected : 8

Trojan.WinFixer
C:\WINDOWS\SYSTEM32\AWTSQ.DLL
C:\WINDOWS\SYSTEM32\AWTSQ.DLL
HKLM\Software\Classes\CLSID\{9F8095D1-66F5-48E4-8327-1E0D719B93B6}
HKCR\CLSID\{9F8095D1-66F5-48E4-8327-1E0D719B93B6}
HKCR\CLSID\{9F8095D1-66F5-48E4-8327-1E0D719B93B6}\InprocServer32
HKCR\CLSID\{9F8095D1-66F5-48E4-8327-1E0D719B93B6}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9F8095D1-66F5-48E4-8327-1E0D719B93B6}

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ads.k8l[2].txt

Trojan.Zlob-BY
C:\WINDOWS\SYSTEM32\NCOMPAT.TLB

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\OT.ICO
C:\WINDOWS\SYSTEM32\TS.ICO
C:\WINDOWS\SYSTEM32\WAPIISV32.EXE

Trojan.Downloader-Gen/Win
C:\WINDOWS\SYSTEM32\VTUTR.EXE

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\XYADD.INI
"There is no such thing as happiness, only lesser shades of melancholy."

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:07:23 AM

Posted 01 January 2008 - 07:45 PM

How is the PC running now? Faster, are there popups? Let us know.

Checking Java version...
Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.


You also need to Update your Java. It's a security risk as are any older versions on your PC.

Follow these steps to install Java.. Latest is version 6 update 3

1. Download the latest version of Java Runtime Environment (JRE)..
2. Scroll down to where it says Java Runtime Environment (JRE) 6 Update 3.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' (jre-6u3-windows-i586-p.exe) and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove Programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once after all Java components are removed.
13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mr.infinity

mr.infinity
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:23 AM

Posted 01 January 2008 - 07:55 PM

i cant go to the control panel because i have no start menu.

explorer.exe just starts on startup the cpu% goes to 100% then it closes, opens again , closes again, for about 5 times then just stays closed.

[edit] I managed to get all the java uninstalled, and installed the new one like you said. however i still have no start menu bar on the bottom, or desktop items, and explorer.exe is still acting all crazy.

Edited by mr.infinity, 01 January 2008 - 09:10 PM.

"There is no such thing as happiness, only lesser shades of melancholy."

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:07:23 AM

Posted 01 January 2008 - 10:58 PM

There may still be Malware ,,,try this
Go to Task Manager (press CTRL + ALT + DEL simultaneously)
Under Processes tab look for a process called 'SYSU.EXE'.
If it's running, click on it then press End Task button.

Post back if that was the case

Edited by boopme, 01 January 2008 - 10:58 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mr.infinity

mr.infinity
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:23 AM

Posted 01 January 2008 - 11:01 PM

there is no running process of that name.
"There is no such thing as happiness, only lesser shades of melancholy."

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:23 AM

Posted 02 January 2008 - 08:01 AM

Please download SDFix by AndyManchesta and save it to your desktop.
alternate download
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen and also save a copy into the SDFix folder as Report.txt.
  • Copy and paste the contents of Report.txt in your next reply.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.

-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 mr.infinity

mr.infinity
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:23 AM

Posted 02 January 2008 - 04:11 PM

im seeking help else where, thank you for your time.


you may close this thread.
"There is no such thing as happiness, only lesser shades of melancholy."

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:23 AM

Posted 02 January 2008 - 04:32 PM

Thank you for letting us know.

Many folks do not take the time or effort to inform us. Good luck with your issues. Per your request I will close this thread.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users