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System32/printer.exe Is 'missing'


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#1 rhode

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Posted 31 December 2007 - 02:37 PM

My apologies if this isn't the right board for this.

I have a old canon bjc-210 printer hooked up to my dell with windows xp. It was working fine despite the age difference between printer and computer. Currently I am unable to print. When the computer is turned on it always says that C/WINDOWS/system32/printer.exe is missing.

I can't find the disc that came with the printer; I don't know if it was used to install the printer originally (I was away at the time - a friend of the family must have done it). The connections all seem fine. Did I delete something? Is this a virus? Any help would be great. Thanks!

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#2 hamluis

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Posted 31 December 2007 - 03:06 PM

A simple solution that might work: Remove/delete the printer from Control Panel/Printers...reboot, allow XP to set the printer up automatically.

Link to existing drivers, http://www.usa.canon.com/consumer/controll...wnloadDetailAct

There are no drivers for XP but the Windows 2K drivers should do the trick.

Louis




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