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Adware, Trojan, Fkwggshm.exe


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#1 maxramchand

maxramchand

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Posted 31 December 2007 - 12:36 AM

Hi all...Really need help....

I suddenly have got a black screen on my Lenovo laptop (running Windows XP professional) saying that you computer has been infected with spyware andalso gives my IP address - I have disconnected it from the internet, started it in Safe mode, run Norton, Adaware Personal SE, AVG AnitiSpyware...the following are picked up...

Adware.ActivShopper
Adware.Accoona
Adware.Generic
Adware.MediaPipe
Trojan.Small

I delete them - but when I run a scan again...the same keep coming back when I scan them again...how am i to remove these from my laptop

Help will be greatly appreciated

Thanks a ton
Max

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 31 December 2007 - 08:18 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download ComboFix and save it to your desktop.

Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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