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Windows Start Up Trouble


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#1 Mnbreadboy1950

Mnbreadboy1950

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Posted 30 December 2007 - 11:14 AM

Just after computer boots up and just before windows starts I get a blank whit box with and ok in the lower center. I can no start windows until I click ok. I did have virus sneak in but has been eliminated. I have scanned with every kind of scanner available with out any luck. Microsoft is working on it but not quick enough.

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#2 dc3

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Posted 30 December 2007 - 12:11 PM

Hi Mnbreadboy1950, and welcome to BleepingComputer.

I take it there is no error message in that box, just the OK?

Have you looked in the Event Viewer to see what errors are showing up at these times?

Start> right click on My Computer> Manage> Event Viewer. When Event Viewer opens double click on System on the right hand side of the screen.

Please note that each column has a title at the top of each one. Errors will appear just to the left of the Type column, they will be recognizable as a red dot with a white X inside. Each entry has a Date and Time, look for errors that occur at the times that you are experiencing this problem.

When you find an error follow it across the columns till you are in the Event column, the error will be express as a set of number. If you right click on these number and then choose Properties another screen will open with a definition of the error.

Please post the error codes and the definition back here.

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