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Adding 'resolved' Or 'sorted' To A Thread Title


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#1 ruby1

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Posted 30 December 2007 - 10:04 AM

Is it possible to adjust the editiing settings in the first entry on a thread to enable the thread originator to EDIT the thread title itself to indicate the problem is 'solved'?
or maybe add a 'resolved' tab for the thread originator to use to change the thread title TO show it AS 'resolved'? :thumbsup:

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#2 david28

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Posted 01 January 2008 - 06:17 PM

Actually, this would be a very good idea, I agree! :thumbsup:

#3 jgweed

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Posted 02 January 2008 - 09:30 AM

In many cases, the problem is considered resolved, but a day later returns; it is far better to continue the thread than to start a new one and link to the original thread.
In other cases, another Member can provide an alternate solution to the problem that worked for them, or suggest an easier solution. Closing a thread would preclude this being included.
Most posters now do not even bother to add a "thank you, problem solved" reply to their thread; it would seem unlikely that they would close a topic once the problem is in fact resolved, so there would be no helpful uniformity of practice.
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#4 JohnWho

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Posted 02 January 2008 - 09:46 AM

I agree -

a simple "Thank you. Problem solved." post by the thread starter would suffice. This probably won't happen as frequently as we'd like though.

Perhaps if a staff member then noticed it, they could change the topic to include "resolved".


I certainly wouldn't "close" the thread though. As jgweed points out, one may suffer from premature resolution and require further assistance.


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but I'm not sure you realize that what you heard is not what I meant!


#5 garmanma

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Posted 02 January 2008 - 09:40 PM

I've seen 3 or 4 posts this month that were over a 8-9 months old that were resurrected for one reason or another
Mark
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