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A Few Problems


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#1 kris306dt

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Posted 29 December 2007 - 08:15 PM

Hi there people, i'm new to the forum - And not very wise with computers. I hope someone here can help me.

Right, my main problem is that my USB ports don't work. I have tried to update the drivers but 'nothing is found. I have tried to remove the USB's from the hard drive but that just crashes my laptop. When i try and install another peice of hardware, i get an error message along the lines of - ' The hardware could not be installed correctly - the data is invalid'

I can tell you more details about this if you ask.

Secondly, my Broadband internet has recently gone very slow ( its a bt homehub ) i've heard a lot of bad things about the homehub but it has served me very well for the last 3 months and has always appeared to be running 'quickly'. I have got numberous programs such as 'avg' and 'spybot' running and 'Eusing free registry cleaner'

Please someone help :thumbsup: I dont know what to do.

Thanks.

Kris

P.s I'm running xp home - i dont know how to edit the bit in my profile :S

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#2 Sneakycyber

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Posted 29 December 2007 - 10:21 PM

What kind of computer is this?
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#3 kris306dt

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Posted 29 December 2007 - 11:51 PM

Hi there. Its a compaq presario c300 c310ea laptop.

Also, i have just downloaded the chipset drivers and re-installed them, this has made no difference to the usb ports.

With regards to the internet, it is no faster if the adsl cable is plugged in rather than using the wireless.

My broadband is an 8mb/s line but is only running 130kb/s download and 339kb/s upload with a ping of 36ms.

Thankyou.

Kris

#4 kris306dt

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Posted 30 December 2007 - 10:04 AM

Ok, just a quick update, since beins asleep and turning my router and laptop off for the night the internet has sorted itself out and is now running

download: 3661kb/s

upload: 370kb/s

Kris.

#5 david28

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Posted 30 December 2007 - 07:27 PM

The thing with the Internet is normal, sometimes the internet that your IP is providing may be a bit slow for a day or two because they may be having technical issues etc. :thumbsup: But, this may not always be the case, it is just one of the big possibilities. Also, you said that you use a registry cleaner, just some advice, registry cleaners say that they increase the computers performance and clean up clutter but they can cause serious damage to your computer causing all sorts of issues and you may even have to do a clean install.

#6 garmanma

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Posted 30 December 2007 - 09:31 PM

If your USB is still giving you trouble, go to Device Manager and look for any yellow exclamation points by the USB controllers
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#7 kris306dt

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Posted 31 December 2007 - 12:36 PM

There are no yellow exclamation marks there.

The usb's pick up the fact that something is plugged in but when it tries to install, it takes ages and then says 'the hardware could not be installed properly' 'the data is invalid' :thumbsup:




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