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experts wanted!hjt log buggathabugs

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#1 buggathabugs


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  • Local time:02:57 AM

Posted 15 July 2004 - 01:15 AM

can u please help us? we have been getting a message latetly error384 please delete file-.not sure what caused it and it doesnt give any clues about which file to delete.noticed it when we booted up but now is showing whenwe open wmp .we(and no doubt many others)would be very grateful for any tips.bye for now -buggathabugs

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#2 Lobos


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  • Location:California USA
  • Local time:12:57 AM

Posted 15 July 2004 - 02:55 AM

Hi buggathabugs

welcome to BC

I couldn't find anything on the error maybe we can find something in your log

First, create a folder for HijackThis in the root folder of your hard drive so it can make proper backups




Click here to download Hijack This. Save it to the folder you have just created

Close all open windows and open HIJACK THIS. Click“Scan” . When the scan is finished (it only takes a second), the scan button will change to“Save Log”. Click on“Save Log” and save it to NotePad. Copy the entire log and paste it here.

DO NOT FIX ANYTHING YET , most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

If you have anything disabled by MSConfig or any other startup manager, please re-enable it before scanning to post

<span style='color:blue'>Ad-Aware SE</span> | Spybot S&D 1.4

For extra protection try spyware blaster

<span style='color:blue'>If you use IE I suggest using these two programs</span> MVPHosts & IE-SPYAD

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