Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Zip Files To Transfer To Avg


  • Please log in to reply
2 replies to this topic

#1 gwjasper643

gwjasper643

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Planet Earth
  • Local time:11:31 PM

Posted 27 December 2007 - 01:44 PM


I'm having a 3 weeks and going problem with sending my Zip files Autoruns Folder to AVG Internet Security they are trying to scan my PC to make sure I do not have any of the viruses in earlier emails
sent to them..I pretty much understand how to unzip the files and Extract but I get LOST where to go when transfering the avgproci.txt file to them:
This is what they want:
1. Save attached avgproci.zip archive to your disk (Unsure how to save on that site)
2. Create a new flder (e.g. C:\Autoruns). (Not Sure totally on desktop)
3. Double click on "avgproci.zip" archive (new window should appear)
4. Select all files in this window, right click on the last one and select "Copy" option from context menu
5. Navigate to C:\Autoruns folder (Unsure how to navigate)
6. Right click in this folder and select "Paste" option from the context menu
7. Then please download the Autoruns utility from this webpage:
http://www.microsoft.com/technet/sysintern...y/Autoruns.mspx
8. Double click on download file (Autoruns.zip) and a new window should appear.
9. Select all files in this window, right-click on the last one and select "Copy" option from context menu
10. Navigate to C:\ Autoruns folder
11. Right-click in this folder and select "Paste" option from context menu
12. Double click on "avgproci.bat" file and wait until all operations are completed
13. Now you will see the avgproci.txt file created in the same folder
14. Please send us the "avgproci.txt" file
I HAVE TRIED SEVERAL WAYS TO DO THIS I AM NOT PROFESSIONAL WHEN IT COME TO THESE PROCEDURES I HONESTLY FEEL STUPID THAT I CANNOT COMPLETE THIS
Would you have to have a email of what my dnload was pertaining to the zip files in question?
GJ

Edited by rigel, 27 December 2007 - 01:53 PM.
Mod edit - Fixed tags ~ rigel


BC AdBot (Login to Remove)

 


m

#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:31 PM

Posted 27 December 2007 - 04:04 PM

1. Save attached avgproci.zip archive to your disk (Unsure how to save on that site)

What do you mean by "Unsure how to save on that site"?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:02:31 AM

Posted 27 December 2007 - 05:37 PM

How To Zip a file or folder

1. Select the file or folder you want to compress.
2. Right click and choose Send To
3. Slide Right and choose Compressed (zipped) folder
4. Allow the file or folder to compress.
5. You should now see an icon with the same name plus a Zip
* It may even have a zipper on the folder.
6. This is the compressed file that you may put on the server or send via email.

Mark
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users