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Frmpop Causing Trouble


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#1 Mushanga

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Posted 27 December 2007 - 04:01 AM

Hey everyone,

Recently Iíve been having an annoying piece of spyware which I cannot seem to get rid of. Itís called frmpop and itís a blank-screen icon, only revealed by alt-tabbing and it keeps pushing all programs to the bag as if Iíd alt-tab to it. It appears to happen during the first 10 minutes after I start my computer, but itís bleeping annoying as it is. It's not supposed to happen so I want to get it out.

So far Iíve ran McAfee, Ad-aware, SuperAntiSpyware, and Spybot S&D, but neither have been able to pick it up and destroy it. Iím running a Windows XP computer with Firefox.
By the way, Iíve never run a HJT log, but it seems like itís requested a lot, so if itís needed Iím going to need some instructions too.

Any help would be greatly appreciated, thanks in advance! :thumbsup:

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#2 quietman7

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Posted 27 December 2007 - 10:15 AM

Please download SDFix by AndyManchesta and save it to your desktop.
alternate download
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen and also save a copy into the SDFix folder as Report.txt.
  • Copy and paste the contents of Report.txt in your next reply.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.

-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe

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#3 Mushanga

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Posted 28 December 2007 - 04:23 AM

Thanks for the help, here's the SDFix log.

SDFix: Version 1.120

Run by Jeffrey Cuiper on vr 28-12-2007 at 10:08

Microsoft Windows XP [versie 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
windownetpker

Path:
C:\Program Files\Internet Explorer\svchost.exe

windownetpker - Deleted



Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\SYSTEM32\KBDRIT32.DLL - Deleted
C:\Program Files\Internet Explorer\svchost.exe - Deleted
C:\WINDOWS\Config\lsass.exe - Deleted




Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1333.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-28 10:12:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"D:\\Mijn documenten\\Games\\EA GAMES\\The Battle for Middle-earth™\\game.dat"="D:\\Mijn documenten\\Games\\EA GAMES\\The Battle for Middle-earth™\\game.dat:*:Enabled:The Battle for Middle-earth ™"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW.exe:*:Enabled:World of Warcraft"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.0.4500-to-1.6.1-enGB-downloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.0.4500-to-1.6.1-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.0-enGB-downloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\EA Games\\Battlefield 2\\bf2_w32ded.exe"="D:\\Mijn documenten\\EA Games\\Battlefield 2\\bf2_w32ded.exe:*:Enabled:bf2_w32ded"
"D:\\Mijn documenten\\WoW-1.6.1.4544-to-0.7.0-enGB-downloader.exe"="D:\\Mijn documenten\\WoW-1.6.1.4544-to-0.7.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\WoW-1.6.1.4544v2-to-0.7.0-enUS-downloader.exe"="D:\\Mijn documenten\\WoW-1.6.1.4544v2-to-0.7.0-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Documents and Settings\\Jeffrey Cuiper\\Bureaublad\\WoW-1.6.1.4544v2-to-0.7.0-enUS-downloader.exe"="C:\\Documents and Settings\\Jeffrey Cuiper\\Bureaublad\\WoW-1.6.1.4544v2-to-0.7.0-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\WoW-1.6.1.4544v2-to-0.7.0-enGB-downloader.exe"="D:\\Mijn documenten\\WoW-1.6.1.4544v2-to-0.7.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.1.4544-to-1.7.0-enGB-downloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.6.1.4544-to-1.7.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\WoW-1.7.1.4695-to-0.8.0-enGB-downloader.exe"="D:\\Mijn documenten\\WoW-1.7.1.4695-to-0.8.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\Age of Mythology\\aomx.exe"="D:\\Mijn documenten\\Age of Mythology\\aomx.exe:*:Enabled:Age of Mythology - The Titans Expansion"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.7.1.4695-to-1.8.0-enGB-downloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.7.1.4695-to-1.8.0-enGB-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\ZulGurub_English-downloader.exe"="D:\\Mijn documenten\\ZulGurub_English-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\Sierra\\FEAR\\fpupdate.exe"="C:\\Program Files\\Sierra\\FEAR\\fpupdate.exe:*:Enabled:fpupdate"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.8.4.4878-to-1.9.0.4937-enGB-downloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\WoW-1.8.4.4878-to-1.9.0.4937-enGB-downloader.exe:*:Enabled:WoW-1.8.4.4878-to-1.9.0.4937-enGB-downloader"
"C:\\Program Files\\Xfire\\Xfire.exe"="C:\\Program Files\\Xfire\\Xfire.exe:*:Enabled:Xfire"
"C:\\Program Files\\1701 A.D. Demo\\1701_Demo.exe"="C:\\Program Files\\1701 A.D. Demo\\1701_Demo.exe:*:Enabled:1701 A.D. Demo"
"D:\\Mijn documenten\\Games\\EA GAMES\\Battlefield Vietnam\\bfvietnam.exe"="D:\\Mijn documenten\\Games\\EA GAMES\\Battlefield Vietnam\\bfvietnam.exe:*:Enabled:bfvietnam"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\BitComet\\BitComet.exe"="C:\\Program Files\\BitComet\\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client"
"D:\\Mijn documenten\\Games\\World of Warcraft\\BackgroundDownloader.exe"="D:\\Mijn documenten\\Games\\World of Warcraft\\BackgroundDownloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Mijn documenten\\StarCraft2CinematicTrailer_EnglishUS-avi-downloader.exe"="D:\\Mijn documenten\\StarCraft2CinematicTrailer_EnglishUS-avi-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\WINDOWS\\system32\\wgibvh.exe"="C:\\WINDOWS\\system32\\wgibvh.exe:*:Enabled:wgibvh"
"C:\\WINDOWS\\system32\\bgiela.exe"="C:\\WINDOWS\\system32\\bgiela.exe:*:Enabled:bgiela"
"C:\\WINDOWS\\system32\\dxgwkw.exe"="C:\\WINDOWS\\system32\\dxgwkw.exe:*:Enabled:dxgwkw"
"C:\\WINDOWS\\system32\\rmfgdr.exe"="C:\\WINDOWS\\system32\\rmfgdr.exe:*:Disabled:rmfgdr"
"C:\\WINDOWS\\system32\\fkvrpm.exe"="C:\\WINDOWS\\system32\\fkvrpm.exe:*:Disabled:fkvrpm"
"C:\\WINDOWS\\system32\\rhifyn.exe"="C:\\WINDOWS\\system32\\rhifyn.exe:*:Enabled:rhifyn"
"C:\\WINDOWS\\system32\\zvxioi.exe"="C:\\WINDOWS\\system32\\zvxioi.exe:*:Enabled:zvxioi"
"D:\\Mijn documenten\\Games\\Sunflowers\\ParaWorld\\bin\\PWServer.exe"="D:\\Mijn documenten\\Games\\Sunflowers\\ParaWorld\\bin\\PWServer.exe:*:Enabled:ParaWorld Server"
"D:\\Mijn documenten\\EA Games\\Battlefield 2\\BF2.exe"="D:\\Mijn documenten\\EA Games\\Battlefield 2\\BF2.exe:*:Enabled:Battlefield 2"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Fri 13 May 2005 217,073 A.SHR --- "C:\WINDOWS\meta4.exe"
Mon 24 Oct 2005 66,560 A.SHR --- "C:\WINDOWS\MOTA113.exe"
Thu 13 Oct 2005 422,400 A.SHR --- "C:\WINDOWS\x2.64.exe"
Thu 14 Jul 2005 27,648 A.SHR --- "C:\WINDOWS\system32\AVSredirect.dll"
Sun 26 Jun 2005 616,448 A.SHR --- "C:\WINDOWS\system32\cygwin1.dll"
Tue 21 Jun 2005 45,568 A.SHR --- "C:\WINDOWS\system32\cygz.dll"
Sat 24 Jan 2004 70,656 A.SHR --- "C:\WINDOWS\system32\i420vfw.dll"
Thu 27 Apr 2006 2,945,024 A.SHR --- "C:\WINDOWS\system32\Smab.dll"
Mon 28 Feb 2005 240,128 A.SHR --- "C:\WINDOWS\system32\x.264.exe"
Sun 9 Dec 2007 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Sun 9 Dec 2007 211 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Tue 19 Dec 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sat 13 Nov 2004 37,376 ...H. --- "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
Wed 19 Sep 2007 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\12bb35ec2265dce083ec92c86f1e1ffc\BIT8.tmp"
Wed 19 Sep 2007 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\20cc0088cd851a680d48cd7c937fca62\BIT6.tmp"
Wed 19 Sep 2007 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\24787781dffde805add010cf21f5c14a\BIT7.tmp"
Wed 12 Dec 2007 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b04031f0b83ee952189dd8beb4ee929a\BIT2.tmp"
Sun 25 Mar 2007 444 ...HR --- "C:\Documents and Settings\Jeffrey Cuiper\Application Data\SecuROM\UserData\securom_v7_01.bak"

Finished!

#4 quietman7

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Posted 28 December 2007 - 03:54 PM

One or more of the identified infections is a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.

Although the backdoor Trojan has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS - "When should I re-format?".

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, please do the following.

Please download OTMoveIt by OldTimer and save to your Desktop.
  • Double-click on OTMoveIt.exe to launch the program.
  • Copy the file(s)/folder(s) paths listed below - highlight everything in red and press CTRL+C or right-click and choose Copy.

C:\WINDOWS\meta4.exe
C:\WINDOWS\MOTA113.exe
C:\WINDOWS\x2.64.exe
C:\WINDOWS\system32\cygwin1.dll
C:\WINDOWS\system32\cygz.dll
C:\WINDOWS\system32\i420vfw.dll
C:\WINDOWS\system32\Smab.dll
C:\WINDOWS\system32\wgibvh.exe
C:\WINDOWS\system32\bgiela.exe
C:\WINDOWS\system32\dxgwkw.exe
C:\WINDOWS\system32\rmfgdr.exe
C:\WINDOWS\system32\fkvrpm.exe
C:\WINDOWS\system32\rhifyn.exe
C:\WINDOWS\system32\zvxioi.exe
C:\WINDOWS\system32\zvxioi.exe

  • Then in OTMoveIt, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" and choose Paste.
  • Click the red MoveIt! button.
  • The list will be processed and the results for each line will be displayed in the right-hand pane.
  • Highlight everything in the Results window, press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
  • Click Exit when done.
  • A log of the results is automatically created and saved to C:\_OTMoveIt\MovedFiles \mmddyyyy_hhmmss.log <- the date/time the tool was run.
  • Please copy/paste the contents of that log in your next reply.
-- Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process.
If asked to reboot, choose Yes.


Caution: Be careful of what you copy and paste with this tool. OTMoveIt is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Reports/logs to post in your next reply:
* OTMoveIt log
* SUPERAntiSpyware Scan log
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#5 Mushanga

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Posted 29 December 2007 - 03:34 PM

The OTMoveIt tool gave a "Error while loading a DLL!" message at cygwin1.dll and cygz.dll, I had to take those 2 lines out of the path for the program to work. Here is the log:

File/Folder C:\WINDOWS\meta4.exe not found.
File/Folder C:\WINDOWS\MOTA113.exe not found.
File/Folder C:\WINDOWS\x2.64.exe not found.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\i420vfw.dll
C:\WINDOWS\system32\i420vfw.dll NOT unregistered.
C:\WINDOWS\system32\i420vfw.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\Smab.dll
C:\WINDOWS\system32\Smab.dll NOT unregistered.
C:\WINDOWS\system32\Smab.dll moved successfully.
File/Folder C:\WINDOWS\system32\wgibvh.exe not found.
File/Folder C:\WINDOWS\system32\bgiela.exe not found.
File/Folder C:\WINDOWS\system32\dxgwkw.exe not found.
File/Folder C:\WINDOWS\system32\rmfgdr.exe not found.
File/Folder C:\WINDOWS\system32\fkvrpm.exe not found.
File/Folder C:\WINDOWS\system32\rhifyn.exe not found.
File/Folder C:\WINDOWS\system32\zvxioi.exe not found.
File/Folder C:\WINDOWS\system32\zvxioi.exe not found.

Created on 12-29-2007 16:27:00

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/29/2007 at 07:28 PM

Application Version : 3.9.1008

Core Rules Database Version : 3370
Trace Rules Database Version: 1365

Scan type : Complete Scan
Total Scan Time : 02:50:39

Memory items scanned : 239
Memory threats detected : 0
Registry items scanned : 6258
Registry threats detected : 0
File items scanned : 272651
File threats detected : 0

#6 quietman7

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Posted 29 December 2007 - 03:47 PM

Any more signs of the frmpop issue?
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#7 Mushanga

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Posted 29 December 2007 - 04:13 PM

Argh, should've mentioned that ><.

The pop-ups haven't occured anymore and the strange program I saw when alt-tabbing has disappeared. Thanks a lot :thumbsup:

#8 quietman7

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Posted 29 December 2007 - 04:21 PM

Go ahead and Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#9 Mushanga

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Posted 29 December 2007 - 04:56 PM

Done. Thanks a lot for the help, hopefully this'll be the last of it for a while. Have a nice New Year's eve! :thumbsup:

#10 quietman7

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Posted 29 December 2007 - 04:58 PM

Your welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
ē "Simple and easy ways to keep your computer safe".
ē "How did I get infected?, With steps so it does not happen again!".
ē "Hardening Windows Security - Part 1" and "Hardening Windows Security - Part 2".
ē "IE Recommended Minimal Security Settings".
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Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




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