Posted 26 December 2007 - 05:41 PM
I have: Gateway M675 laptop; Win XP pro; SigmaTel C-Major Audio; Control Panel / System / Device Manager / Sound Video Game Controllers \ SigmaTel C-Major Audio device is working properly; I am also getting: that device driver is not loaded. Device Volume Control is grayed out with remark: No Audio Device.
There is no sound except when using DXDIAG Music Tab Test DirectMusic. Thus I conclude that hardware is OK. Test DirectSound results in: Error in step 3.
In Control Panel \ Administrative Tools \ Services: when looking at properties of SigService server the service that should start automatically is Stopped. Clicking on Start comes back with a message: 'Path to the executable cannot be found' - here I assume that by executable is meant a SigmaTel device driver. I have already reinstalled the audio driver from installation CD and also a new updated driver from Gateway driver updates. Result is still same.
I assume that problem is somewhere in registry however I do not know how to find and correct it. Also, I do not know after which (program, utility, registry cleaner etc.) this happened.