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Hl-dt-st Rw Dvd Gcc-4243n Won't Detect Cd-roms

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#1 pb_25


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Posted 26 December 2007 - 01:01 PM

I have just wiped my computer and reinstalled windows, and I am having problems with my CD/DVD drive. It works fine with any CD or CD rom that has not been recorded. However, if I put in a burned CD or a blank CD, it will not detect it. I got the drivers from Dell's website via service tag and tried every one that came up, but only one will install, and it did not fix the problem. The CD drive is of the type HL-DT-ST RW DVD gcc-4243N, according to the device manager. Please help!


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#2 Budapest


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Posted 26 December 2007 - 03:59 PM

Here's my standard checklist for CD/DVD drive problems:
  • If you recently installed some burning software, uninstall it.
  • Use the fix given on this Microsoft page.
  • Use a different brand of CD/DVD.
  • Clean the laser using one of those drive cleaning kits.
  • Open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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