Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hl-dt-st Rw Dvd Gcc-4243n Won't Detect Cd-roms


  • Please log in to reply
1 reply to this topic

#1 pb_25

pb_25

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Local time:12:27 PM

Posted 26 December 2007 - 01:01 PM

I have just wiped my computer and reinstalled windows, and I am having problems with my CD/DVD drive. It works fine with any CD or CD rom that has not been recorded. However, if I put in a burned CD or a blank CD, it will not detect it. I got the drivers from Dell's website via service tag and tried every one that came up, but only one will install, and it did not fix the problem. The CD drive is of the type HL-DT-ST RW DVD gcc-4243N, according to the device manager. Please help!

Thanks,
Palmer

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,577 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:27 AM

Posted 26 December 2007 - 03:59 PM

Here's my standard checklist for CD/DVD drive problems:
  • If you recently installed some burning software, uninstall it.
  • Use the fix given on this Microsoft page.
  • Use a different brand of CD/DVD.
  • Clean the laser using one of those drive cleaning kits.
  • Open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users