Posted 26 December 2007 - 01:01 PM
I have just wiped my computer and reinstalled windows, and I am having problems with my CD/DVD drive. It works fine with any CD or CD rom that has not been recorded. However, if I put in a burned CD or a blank CD, it will not detect it. I got the drivers from Dell's website via service tag and tried every one that came up, but only one will install, and it did not fix the problem. The CD drive is of the type HL-DT-ST RW DVD gcc-4243N, according to the device manager. Please help!