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New Dell Laptop


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#1 The Gorilla

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Posted 26 December 2007 - 06:40 AM

We have a new dell laptop - I have unstalled the usual preloaded crap that came with it using the proper unistaller for the anti virus and installed ESS Suite.

My problem is that the first start up of the day is problematic. It loads fine until the password screen and then once I have entered the correct password the screen corrupts and the system would appear to lock. I reset the machine and this time when I put in the password it starts up fine.

The event log is not showing much but as the layout is different to XP I may not be reading it right.

What could be the problem

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#2 usasma

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Posted 26 December 2007 - 07:47 AM

In Event Viewer you just have to burrow a bit deeper. Go down below Windows Logs to find the usual logfiles.

Try updating your graphics drivers to the latest version available from the manufacturer of your graphics chipset (ATI, nVidia, Intel, etc).
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#3 rigacci

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Posted 26 December 2007 - 12:25 PM

I updated the Intel 950 Graphics driver on my Acer laptop with Vista and got a BSOD. Had to uninstall and roll back to previous version of drivers, in safe mode. What a pain!

So, be careful about upgrading drivers for Vista, at the moment. I am only applying security updates at this time. I hope to hear that the Graphics driver problem is resolved but haven't seen anything yet.

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#4 The Gorilla

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Posted 04 January 2008 - 02:30 PM

Try updating your graphics drivers to the latest version available from the manufacturer of your graphics chipset (ATI, nVidia, Intel, etc).


It's already running the latest. A bit of google reveals that this is a little problem.

Quick call to Dell and we have agreed that a new graphics card and motherboard will do the trick.

Thanks for the advice.




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