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Dell Inspiron 6000 Scroll Bars Not Working


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#1 j joy j

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Posted 25 December 2007 - 02:28 PM

I have a Dell Inspiron 6000 and the touchpad scroll bars are not working. Not sure why, checked under the control panel and did some searching on google but didn't find a lot. Thought I would try here.

Thanks in advance!
Joy

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#2 garmanma

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Posted 25 December 2007 - 05:48 PM

I seem to remember not too long ago one of the people mentioning that there's a little button, or something similar, Near the touchpad and if you accidentally enable it the trackball didn't work. Worth a look. If that's not the case try updating the driver
Mark

Edited by garmanma, 25 December 2007 - 05:49 PM.

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#3 j joy j

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Posted 25 December 2007 - 06:05 PM

I'll keep looking. This laptop doesn't have a button near the touchpad. I tried updating the driver but it said that I had the most current update. We're not using an external mouse just the touchpad.

Thanks

#4 garmanma

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Posted 25 December 2007 - 07:21 PM

Do you have a mouse you can try?
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#5 j joy j

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Posted 25 December 2007 - 07:34 PM

Yes I have an external mouse I can try. The touchpad works it's just the scroll bars that don't.

#6 Eyesee

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Posted 25 December 2007 - 07:48 PM

Definitely try another mouse as Garmanma suggests
Those touch pads hurt my arthritic, carpal tunnel hands anyway
A regular mouse is definitely better on your hands.

Just want to clarify also. By scroll bars do you mean like when you are on a webpage like this one that you cannot scroll up or down? What happens?

Edited by Eyesee, 25 December 2007 - 07:49 PM.

In the beginning there was the command line.

#7 j joy j

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Posted 26 December 2007 - 09:37 AM

On the touch pad on the laptop there are scroll bars - horizontal and verticle. So you can scroll instead of click and drag. The scroll bar option doesn't work. We've check on the control panel for settings and there's nothing there for options.

#8 garmanma

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Posted 26 December 2007 - 01:58 PM

The touchpad works it's just the scroll bars that don't.

That's still part of the driver package for the trackball
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#9 dadyer

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Posted 07 January 2008 - 11:35 PM

I had a bunch of extra junk loading on startup, so I wacked most of it -
One of those items was the application that loaded at startup for the scroll bars..... holy crud ??

To see if this you too, go to Start -> Run -> msconfig
If you are on normal startup, this isn't your problem - sorry.
If you are set for diagnostic startup, reset to normal and restart.
If you are selective startup
- reset to normal, or
- check your startup tab - if "Apoint" isn't checked, check it and restart... This fixed my issue - scroll bars be a workin again !




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