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Bombarded By Spyware And Viruses


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#1 dustin.robinson

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Posted 24 December 2007 - 11:46 AM

I have ran AVG virus and spyware extensively but upon restarting all problems replicate themselves and the process starts over. Could someone please help?? I have a Hijackthis.log ready. Thanks in advance for your time!
Dusty

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#2 boopme

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Posted 24 December 2007 - 01:06 PM

Hello,happy holidays and welcome.
Have you tried to scan from Safe Mode. The limited services allowed to run in this mode should disable the malware for removal.
How to start Windows in Safe Mode

Next: Download SUPERAntiSpyware ,Free Home User version

Double-click SUPERAntiSypware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from HERE and unzip into the program's folder.)
Under the "Configuration and Preferences", click the Preferences... button.
Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen and exit the program.

Do not run a scan just yet.
Reboot into Safe mode,

Scan with SUPERAntiSpyware as follows:
Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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