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Explorer. Exe Got Quarantined

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#1 whitecrow


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Posted 23 December 2007 - 04:26 PM

Hello! I was wondering if anyone could help me out here. My pc has no desktop now and I'm using the PC of my neighbor. My OS is Windows XP SP2, with Kaspersky 6.0 antivirus products. Last time i turned on the pc, it detected explorer.exe with a worm and commanded it to be quarrantined. (So I did). When I do, the PC turned on no desktop, the icons disappered and the system tray and start up. What was left is the desktop background. Now I can't right-click on the desktop and can't enter to any folders. Any help!? I would really appreciate it.

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#2 Tomo2


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Posted 23 December 2007 - 05:23 PM

Can you open task manager? Press ctrl+shift+esc

Go >file>new task. Look in C:\Windows\ for explorer.exe

If its not there then navigate to C:\Program Files\Kaspersky and try to launch your antivirus app to clean explorer.exe

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#3 Eyesee


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Posted 23 December 2007 - 07:21 PM

looks like a false positive from Kapersky http://www.channelregister.co.uk/2007/12/2...ky_false_alarm/
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#4 quietman7


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Posted 23 December 2007 - 11:16 PM

For those affected by this false positive, Kaspersky has provided procedures for a fix.

You could also restore explorer.exe from the quarantine list.
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