Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Explorer. Exe Got Quarantined


  • Please log in to reply
3 replies to this topic

#1 whitecrow

whitecrow

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:04 AM

Posted 23 December 2007 - 04:26 PM

Hello! I was wondering if anyone could help me out here. My pc has no desktop now and I'm using the PC of my neighbor. My OS is Windows XP SP2, with Kaspersky 6.0 antivirus products. Last time i turned on the pc, it detected explorer.exe with a worm and commanded it to be quarrantined. (So I did). When I do, the PC turned on no desktop, the icons disappered and the system tray and start up. What was left is the desktop background. Now I can't right-click on the desktop and can't enter to any folders. Any help!? I would really appreciate it.

BC AdBot (Login to Remove)

 


#2 Tomo2

Tomo2

  • Members
  • 402 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wanganui, Aotearoa NZ
  • Local time:09:04 PM

Posted 23 December 2007 - 05:23 PM

Can you open task manager? Press ctrl+shift+esc

Go >file>new task. Look in C:\Windows\ for explorer.exe

If its not there then navigate to C:\Program Files\Kaspersky and try to launch your antivirus app to clean explorer.exe

L&P, World Famous in New Zealand since ages ago!
Posted Image
Avast! Antivirus : Spybot S&D : Trend Micro Housecall : Hosts file : HiJack This
Don't be too open minded - your brains will fall out


#3 Eyesee

Eyesee

    Bleepin Teck Shop


  • BC Advisor
  • 3,545 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In the middle of Kansas
  • Local time:04:04 AM

Posted 23 December 2007 - 07:21 PM

looks like a false positive from Kapersky http://www.channelregister.co.uk/2007/12/2...ky_false_alarm/
Read the postings lonk for more info
In the beginning there was the command line.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,608 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:04 AM

Posted 23 December 2007 - 11:16 PM

For those affected by this false positive, Kaspersky has provided procedures for a fix.

You could also restore explorer.exe from the quarantine list.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users