Hi, I submitted this problem with Windows Media Player not working a few months ago and was not able to fix, I tried everything except deleting part of the operating system since I do not have the original install disks to reinstall. Also on account 1 IE opens up about 40 times all by itself account 2 does not have these problems.
Windows Media player will not work on account 1 but will on account 2. We have deleted and reinstalled. Gone into regedit and removed all of WMP and re installed. Went to the working side account 2 and followed instructions from Bleeping Computer on how to copy. Went to account one and copied but WMP still did not work. The last step they wanted me to try they said I needed the install disks for this computer which after 5 years I don't have.
Not sure if IE opening up on its own is a virus or something else. Also on account 1 when you go to start - search it comes up but it is empty and you can't search.
Account 2 on this compute is ok. WMP works the search function works and internet exployer does not open up 40 times on it's own.
Is there a fix of some sort to let windows media player work on account 1. Do you think there is a virus possible?
Any help would be greatly appreciated.