Posted 23 December 2007 - 05:19 AM
I'd be really grateful for any advice that could be offered regarding my problem.
I have a laptop with Windows XP home edition installed.
It is now failing to startup properly.
When the power is switched on it looks to be starting correctly, and sounds the startup tune.
It gets to the welcome screen, but then makes the shutdown tune.
It then, changes to a log on screen with the default user icon listed.
If this is clicked, the subtext under the username indicates the system is logging on and the startup tune is heard.
But almost immediately, it indicates that the user is being logged off and settings are being saved, and the shutdown tune is heard.
I never reach the Windows screen, and so don't have the opportunity to click Start.
I've tried to startup in safe mode with the same result.
I don't have the Windows XP CD as the laptop came with the software installed.
I am desperate to recover data stored on this computer as it includes wedding, honeymoon and photos of my new baby.
I also don't want to be ripped off if this is a simple thing that I can achieve. I'd prefer to spend my meager funds on my son.
The irony is I was switching the laptop on to burn backup disks of all the photos! And to print a whole lot as Xmas gifts!
Any help would be greatly appreciated. M