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Lost Use Of Keyboard Launch Buttons


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#1 Penn Hess

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Posted 21 December 2007 - 05:18 PM

After cleaning up from a virus attack. I can not use the special buttons on the keyboard to launch internet explorer, help, or change the volume.

I am running WindowXP SP2.

I have tried removing the keyboard and letting XP find the new hardware and install it automatically but the extra buttons still don't work.

I think KBD.exe was one of the files lost in the infection. All of the installation files are in a separate partition on the harddrive.

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#2 garmanma

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Posted 21 December 2007 - 07:11 PM

Welcome to BC
Do you have the disk that came with the keyboard? What is the make/model of the keyboard? It should say on the bottom
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why won't my laptop work?

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#3 usasma

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Posted 21 December 2007 - 08:09 PM

You can usually download the software for the keyboard from the Compaq Support website (look for downloads and drivers).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 Penn Hess

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Posted 21 December 2007 - 09:20 PM

garmanma,

No the PC came preloaded and everything is in a partition on the harddrive.

usasma,

I thought that I had tried that already but this time I found an updated driver and all is well.

thank you both for your help. :thumbsup:




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