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#1 Janet E

Janet E

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Posted 21 December 2007 - 10:16 AM

I also am having a problem with svchost.exe utilizing more than 90% of my CPU. I usually go into Task Mgr and End the Process that is causing the problem, but that is a temporary fix. It comes right back the next time I reboot.
Went to Microsoft's website and they are aware of the issue, saying it was caused by their Automatic Updates corrupting a svchost module. They have a download for it, but unfortunately, I lack the Administrator access to download it.
(This is my work Computer)

Anyone have a simple solution that I can apply? OR, is there some Trojan, Virus, etc that is masking itself as this exe?

P.S. Today my laptop took 45 mins to boot up, because of this issue. Can't get to Task Mgr while it is in Boot mode.
I am on a Dell D610, running XP.

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#2 hamluis



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Posted 21 December 2007 - 10:18 AM

Yes. Talk to whoever IS the admin, since it is her/his responsibility.

If it impacts your system (assuming there are more systems where you work), chances are it's a more widespread problem that he/she needs to be on top of.


#3 usasma


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Posted 21 December 2007 - 07:34 PM

Talk to the IT folks and cite the Microsoft reference. You can verify this by "TEMPORARILY" turning off Automatic Updates (if you can) and seeing if it reduces the svchost.exe utilization (after a reboot).

If IT won't listen, take it to your boss, to their boss, etc, etc, etc until you reach the top of the chain. If, at that point, they still don't care - then I'd start to wonder if this was the right job for me.
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