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Horrible Pop Ups-HELP!


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7 replies to this topic

#1 DebbieHunter

DebbieHunter

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  • Local time:10:31 PM

Posted 25 February 2005 - 11:26 AM

Last night Trojan Hunter found c:\Windows\System\dload.exe
(Dialer.DialerAdmin 100) and cleaned it, however, my Earthlink toolbar is gone along with my pop up blocker and scam blocker :thumbsup:

Here's my current Hijackthis log:

Logfile of HijackThis v1.99.0
Scan saved at 8:23:32 AM, on 2/25/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\COMMON FILES\ROXIO SHARED\PROJECT SELECTOR\PROJSELECTOR.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\DRAGTODISC\DRGTODSC.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\RXMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\PLAYLIST.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\162287.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ELNIE.DLL
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: CDownCom Class - {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} - C:\WINDOWS\DOWNLO~1\IPREG32.DLL
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\boln.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NVCLOCK] Rundll32 nvclock.dll,fnNvclock
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe boln.dll, DllRegisterServer
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - HKCU\..\RunServices: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\RunServices: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: Mah Jong Garden by pogo - http://game4.pogo.com/applet-5.9.5.30/mahj...g-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pogo.com/applet-6.0.0.32/...n-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.2.21/flin...r-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-5.9.5.30/w...g-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://superbingo.pogo.com/applet-5.9.4.30...o-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: Squelchies by pogo - http://squelchies.pogo.com/applet-5.9.5.30...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.com/applet-6.0.0.32/vid...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://whomp.pogo.com/applet-6.0.0.32/word...p-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.com/applet-6.0.2.21/jigs...w-ob-assets.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.217.77.82,207.217.120.83


Any help would be greatly appreciated

Debbie Hunter

BC AdBot (Login to Remove)

 


#2 Grinler

Grinler

    Lawrence Abrams


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  • Gender:Male
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  • Local time:10:31 PM

Posted 27 February 2005 - 11:27 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O2 - BHO: CDownCom Class - {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} - C:\WINDOWS\DOWNLO~1\IPREG32.DLL
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\boln.dll
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe boln.dll, DllRegisterServer

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\SYSTEM\boln.dll

Reboot your computer to go back to normal mode and post a new log.

#3 DebbieHunter

DebbieHunter
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  • Local time:10:31 PM

Posted 28 February 2005 - 01:46 AM

Here's my new log.....I still don't have my Earthlink Toolbar back:



Logfile of HijackThis v1.99.0
Scan saved at 10:50:23 PM, on 2/27/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\COMMON FILES\ROXIO SHARED\PROJECT SELECTOR\PROJSELECTOR.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\DRAGTODISC\DRGTODSC.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\RXMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\SUCHOST.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\PLAYLIST.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ELNIE.DLL
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\boln.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NVCLOCK] Rundll32 nvclock.dll,fnNvclock
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Configuration Service] C:\WINDOWS\SYSTEM\suchost.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: Mah Jong Garden by pogo - http://game4.pogo.com/applet-5.9.5.30/mahj...g-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pogo.com/applet-6.0.0.32/...n-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.2.21/flin...r-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-5.9.5.30/w...g-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://superbingo.pogo.com/applet-5.9.4.30...o-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: Squelchies by pogo - http://squelchies.pogo.com/applet-5.9.5.30...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.com/applet-6.0.0.32/vid...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://whomp.pogo.com/applet-6.0.0.32/word...p-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.com/applet-6.0.2.21/jigs...w-ob-assets.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.217.77.82,207.217.120.83


Also, can I get rid of all game items near the end of the log?????????


Thanks

Debbie

#4 Grinler

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Posted 28 February 2005 - 12:26 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\boln.dll (file missing)
O4 - HKLM\..\Run: [Configuration Service] C:\WINDOWS\SYSTEM\suchost.exe
O16 - DPF: Mah Jong Garden by pogo - http://game4.pogo.com/applet-5.9.5.30/mahj...g-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pogo.com/applet-6.0.0.32/...n-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.2.21/flin...r-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-5.9.5.30/w...g-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://superbingo.pogo.com/applet-5.9.4.30...o-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.pogo.com/applet-5.9.5.30...s-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.com/applet-6.0.0.32/vid...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://whomp.pogo.com/applet-6.0.0.32/word...p-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.com/applet-6.0.2.21/jigs...w-ob-assets.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\SYSTEM\suchost.exe


Reboot your computer to go back to normal mode and post a new log.

#5 DebbieHunter

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Posted 28 February 2005 - 02:26 PM

Still no Earthlink Toolbar :thumbsup:

Here's my new log:


Logfile of HijackThis v1.99.0
Scan saved at 11:31:02 AM, on 2/28/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\COMMON FILES\ROXIO SHARED\PROJECT SELECTOR\PROJSELECTOR.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\DRAGTODISC\DRGTODSC.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\RXMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\PLAYLIST.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ELNIE.DLL
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NVCLOCK] Rundll32 nvclock.dll,fnNvclock
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.1\THGUARD.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.217.77.82,207.217.120.83


Thanks for all your help

Debbie

#6 Grinler

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Posted 28 February 2005 - 06:54 PM

The log is clean, but the toolbar may have gotten messed up by the malware. You can redownload it here:

http://www.earthlink.net/home/software/toolbar/

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Delete Temp Files

    Please do this step in safe mode!

    To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

    This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

  • Delete Temporary Internet Files

    Please do this step in safe mode!

    Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Commercial Spyware Removal/Protection Programs - If you feel more comfortable installing a commercial Spyware removal program then we recommend WebRoot's Spysweeper or Lavasoft's Ad-Aware Professional. There are many commercial products on the market, but unfortunately most are misleading and substandard. Both of the products we recommend here are proven to be excellent products and a worthy addition to the arsenal of software protecting your computer.

    Spysweeper Product Information
    Ad-Aware Pro Production Information


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#7 DebbieHunter

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Posted 01 March 2005 - 01:05 AM

I have completed all tasks and am also adding your link to my web site and have also tols alot of my friends about your site and am e-mailing them your link. I want to thank you sooo much for all of your help :thumbsup:

Again, many thanks to you and all the good you guys do.

Debbie Hunter

#8 Grinler

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Posted 01 March 2005 - 08:57 AM

If you dont mind telling us, what is your site? I will add you to our member pages. You can find more info here about that:

http://www.bleepingcomputer.com/forums/t/10328/lets-swap-links/




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