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Ahh! What Happened?


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#1 Geddoe147

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Posted 20 December 2007 - 11:43 AM

My problem is almost he same as this gentleman's. http://www.bleepingcomputer.com/forums/t/112675/av-system-care-installed-and-now-the-computer-is-messed-up/
The only difference is that "Help and Support Center" and "Windows Update" appeared on my desktop, and when I clicked on them they linked me to something called storageprotector. When I try to delete them, they just reappear. Is there anything that I can do? Thanks in advance to anyone that can help with this issue.

P.S.-
I tried the solution that Oldf@rt gave, but to no avail.

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#2 quietman7

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Posted 20 December 2007 - 12:27 PM

Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.

Download AutoRuns
  • Create a new folder on your hard drive called AutoRuns and extract (unzip) the file there. (click here if your not sure how to do this.)
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the AutoRuns folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for any startup entry related to strpmon.exe.
  • Right-click on the entry and choose delete.
Then search for and delete the following file(s)/folder(s) in bold if they are present. You can use Windows Explorer to navigate to them:

C:\Documents and Settings\All Users\Application Data\storageprotector
C:\Documents and Settings\username\Application Data\storageprotector
C:\Program Files\storageprotector
C:\Program Files\Common Files\storageprotector

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program and reboot normally.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates...". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results along with vundofix.txt in your next reply.
  • Click Close to exit the program.

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#3 Geddoe147

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Posted 20 December 2007 - 02:14 PM

VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 12:56:32 PM 12/20/2007

Listing files found while scanning....

C:\windows\system32\awvts.dll
C:\windows\system32\drvhewr.dll
C:\WINDOWS\system32\gebccax.dll
C:\WINDOWS\system32\rsznisck.dll
C:\windows\system32\rsznisck.dllbox
C:\windows\system32\stvwa.bak1
C:\windows\system32\stvwa.bak2
C:\windows\system32\stvwa.ini
C:\windows\system32\stvwa.ini2
C:\windows\system32\stvwa.tmp
C:\WINDOWS\system32\winbug32.dll

Beginning removal...

Attempting to delete C:\windows\system32\awvts.dll
C:\windows\system32\awvts.dll Has been deleted!

Attempting to delete C:\windows\system32\drvhewr.dll
C:\windows\system32\drvhewr.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\gebccax.dll
C:\WINDOWS\system32\gebccax.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rsznisck.dll
C:\WINDOWS\system32\rsznisck.dll Has been deleted!

Attempting to delete C:\windows\system32\rsznisck.dllbox
C:\windows\system32\rsznisck.dllbox Has been deleted!

Attempting to delete C:\windows\system32\stvwa.bak1
C:\windows\system32\stvwa.bak1 Has been deleted!

Attempting to delete C:\windows\system32\stvwa.bak2
C:\windows\system32\stvwa.bak2 Has been deleted!

Attempting to delete C:\windows\system32\stvwa.ini
C:\windows\system32\stvwa.ini Has been deleted!

Attempting to delete C:\windows\system32\stvwa.ini2
C:\windows\system32\stvwa.ini2 Has been deleted!

Attempting to delete C:\windows\system32\stvwa.tmp
C:\windows\system32\stvwa.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\winbug32.dll
C:\WINDOWS\system32\winbug32.dll Has been deleted!

Performing Repairs to the registry.
Done!


This is after the scan, I'm am going to follow the next steps. This has removed most of the problems, but there are still some. Thank you again.

#4 quietman7

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Posted 20 December 2007 - 02:22 PM

Ok.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. That's probably how you came to be infected in the first place.

After completing the SAS scan, please follow these steps to remove older version Java components and update:
  • Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE)6 Update 3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

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