Posted 20 December 2007 - 09:52 AM
After 2 days battling a trojan spambot I'm exhausted and need some help... desperately! I have a question for you, but first some background...
My daughter was using my computer on Monday 17 Dec and got a message within MSN purportedly from a friend inviting her to click on a link within the message. This placed a winRAR file (picture_743-jpeg.zip) in the Received Files folder. She clicked on that and it produced a dialog saying it couldn't open.
In fact some files appeared in C:\WINDOWS/system32 at the time she clicked - all with image icons:
Very soon after Avast started to get excited about emails being sent and threw up dialogs saying: "There are too many identical e-mails in appointed time". It showed the headers of the outgoing messages and it was spam... tons of it.
Then yesterday an MSN contact of mine clicked on a file that appeared in his MSN purportedly from me; btw MSN hadn't even been open my end. This friend runs an IT company and is about as IT-savvy as you can get, and yet he clicked on the file... so I can't be too hard on my 12 year old daughter for being fooled!
I have been trying to stay offline to limit the damage to others but, having read your Preparation Guide, realise I need to be online to download the programs you recommend... though I could download them on another computer and transfer them I guess? There are 4 computers here at home and they are networked, so am somewhat concerned about cross-infection. I'm using one of them now.
Anyway, I have downloaded Ad-Aware but haven't activated it because I couldn't help noticing that there has hardly been one good word said about it since the 2007 version was released.
So my question is this... do you still recommend using Ad-Aware? I ask since I see your Guide was written before the 2007 version was released.
PS I still have the offending file that my daughter clicked on... would you like me to send it to you?