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Ad/remove Program Problem


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#1 jpm1363

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Posted 18 December 2007 - 09:25 AM

Hello all,

I don't know if I should be concerned with this or not, however; when I go into my control panel/add/remove programs, there is a HUGE gap between programs. For example: I can scroll down to "Dell Support" and then there is the huge gap until the list "picks up" again. Sorry if i am not explaining this clearly enough. I am hopeful that somebody else has experienced this and can help.

Oh yeah I am running Windows XP Home

Thanks,

Jim

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#2 frankblourtango

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Posted 18 December 2007 - 09:54 AM

I've seen that. What is the last program listed before the big gap starts?

#3 jpm1363

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Posted 18 December 2007 - 10:53 AM

The last program is Dell Support, and it picks up at Firetune

#4 frankblourtango

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Posted 18 December 2007 - 11:26 AM

Is there more than one space? Do you have these spaces between all entries in Add Remove?

Edited by frankblourtango, 18 December 2007 - 11:31 AM.


#5 jpm1363

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Posted 18 December 2007 - 11:29 AM

Yes, I believe I do

#6 boopme

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Posted 18 December 2007 - 11:40 AM

Hello I believe you can find your solution in this thread

http://www.bleepingcomputer.com/forums/lof...php/t60716.html

Start at tg1911's post.
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#7 jpm1363

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Posted 18 December 2007 - 01:16 PM

Thanks boopme! the add remove pro worked! It as an EA gaming update.

I appreciate your help!

#8 boopme

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Posted 18 December 2007 - 01:31 PM

You're welcome jpm1363
Now you should Create A New Restore Point to prevent possible reseting the Computer to the undesireable state.
The easiest and safest way to do this is:
Go to Start > Programs > Accessories > System Tools and click "System Restore".
Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
Go to Start > Run and type: Cleanmgr
Click "OK".
Click the "More Options" Tab.
Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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