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Computer Not Turning On!


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#1 Muka

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Posted 17 December 2007 - 07:34 PM

i recently had the ultimate defender virus. sometime after (i'd installed various trust-worthy pop-up blockers, comp cleaners, etc) my ibm laptop, windows xp professional, stopped turning on. the start-up screen would go and then it would black for a second, like it normally does, before the log-in screen appears. but then it would go black and i would have to pop the battery and try to open it again.

finally, after pulling the plug many times, it went on. i downloaded and installed soptzilla, which completely removed the virus and other fake error messages id been receiving. then i rebooted the comp so the changes could take effect.

it does not open anymore, i have to pull the plug while its in the start-up screen and restart it, and then open windows in safe mode. ive done a system restore more than once and still nothing helps.

any help pls???

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#2 Andrew

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Posted 18 December 2007 - 07:14 AM

Hi Muka, welcome to BC! :thumbsup:

Just so I understand, are you able to log into safe mode?

#3 Muka

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Posted 18 December 2007 - 04:26 PM

yes, i can log in in safe mode, most programs run except for virus scans




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