Posted 17 December 2007 - 07:34 PM
i recently had the ultimate defender virus. sometime after (i'd installed various trust-worthy pop-up blockers, comp cleaners, etc) my ibm laptop, windows xp professional, stopped turning on. the start-up screen would go and then it would black for a second, like it normally does, before the log-in screen appears. but then it would go black and i would have to pop the battery and try to open it again.
finally, after pulling the plug many times, it went on. i downloaded and installed soptzilla, which completely removed the virus and other fake error messages id been receiving. then i rebooted the comp so the changes could take effect.
it does not open anymore, i have to pull the plug while its in the start-up screen and restart it, and then open windows in safe mode. ive done a system restore more than once and still nothing helps.
any help pls???