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Volume Icon Disappeared

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#1 Stevecr


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Posted 17 December 2007 - 09:14 AM

Hello all,
I've been working on my wifes computer, a Gateway MX7525 running Windows XP Pro.
She was infected with the photosnap trojan and I was able to finally remove it and get most things running correctly but the volume icon has disappeared from the taskbar and I cannot get it to come back, I have checked to make sure the "Place volume icon in the taskbar" is checked and that it is set to "always show" from the hide inactive icons selection.
Have also noticed that Adobe Flash does not have any sound when playing movies through IE7 and when trying to access internet options through the tool bar I get a message that states "This operation has been cancelled due to restrictions in effect on this computer.
The last thing is that the volume control buttons no longer work, when pressed the onscreen display pops up but the slider does not move.
I have removed the sound card drivers and reinstalled them, I've also removed and reinstalled flash player but that hasn't helped.
The sounds in everything else works like it should though.

Any suggestions would be greatly appreciated.


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#2 garmanma


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Posted 17 December 2007 - 09:32 AM

Welcome to BC
Have a read here. It might be of some help
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 Stevecr

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Posted 17 December 2007 - 10:20 AM

I already tried to install a new copy of sndvol32.exe and that didn't work either.

#4 tg1911


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Posted 17 December 2007 - 10:55 AM

This is a registry edit.
Improper changes to the registry could render your computer inoperable.
Remember to backup the registry, before making any changes.
Instructions, on how to do that, can be found here:
How to back up, edit, and restore the registry
(I highly recommend, you make a copy of this article.)

Try this:
Sound Icon - Enable - #316, on the Right
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 drpepper55


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Posted 17 December 2007 - 11:22 AM

When I had a similar problem as you describe-see topic in discussion in heading audio and video and from Nov. 14, 2007 with a topic name of " Re-enabling Volume Icon In Taskbar..., Need to be able to re-enable my volume icon in my taskbar..." http://www.bleepingcomputer.com/forums/topic116524.html) I finally fixed my problem by doing an sfc /scannow and I got my machine's volume icon back and active. You may want to visit the discussion I referred to and read the various other suggestions and see what will work for you. Best to you... :thumbsup:

Edited by drpepper55, 17 December 2007 - 11:31 AM.

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