Posted 17 December 2007 - 09:14 AM
I've been working on my wifes computer, a Gateway MX7525 running Windows XP Pro.
She was infected with the photosnap trojan and I was able to finally remove it and get most things running correctly but the volume icon has disappeared from the taskbar and I cannot get it to come back, I have checked to make sure the "Place volume icon in the taskbar" is checked and that it is set to "always show" from the hide inactive icons selection.
Have also noticed that Adobe Flash does not have any sound when playing movies through IE7 and when trying to access internet options through the tool bar I get a message that states "This operation has been cancelled due to restrictions in effect on this computer.
The last thing is that the volume control buttons no longer work, when pressed the onscreen display pops up but the slider does not move.
I have removed the sound card drivers and reinstalled them, I've also removed and reinstalled flash player but that hasn't helped.
The sounds in everything else works like it should though.
Any suggestions would be greatly appreciated.