Hello MtnGntx, welcome to the forum.
Need to know exactly what you did ... so Did you do/run these? How to remove VirusProtect or Virus Protect (Removal Instructions)
Next, please download RogueRemover
and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
Double-click on rr-free-setup.exe
to install in C:\Program Files\RogueRemover and follow the prompts.
During installation an icon will automatically be created on your Desktop.
If the program does not open after installation, double-click on the RogueRemover icon to launch.
Select "Check for Updates
" and click Download if any are found.
Wait for the updates to finish downloading, then Close the update window.
and follow the onscreen directions to remove anything found.
If nothing is found, exit RogueRemover.
If RogueRemover finds something, it will present a list of detected items.
Click "Remove selected
", then Yes
at the prompt.
Wait for the removal to complete and then close RogueRemover.
If using Windows Vista, be sure to Run As Administrator
Download and scan with SUPERAntiSpyware
, Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program
definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from HERE
Under "Configuration and Preferences
", click the Preferences
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen.Reboot into Safe ModeHow to start Windows in Safe Mode
Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive
On the right, under "Complete Scan", choose Perform Complete Scan
" to start the scan. Please be patient while it scans your computer.
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark
next to it and click "Next
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish"
button to return to the main menu.
If asked if you want to reboot, click "Yes
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Edited by boopme, 16 December 2007 - 05:10 PM.