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Im Infected With Worm.win32.netsky Plz Help


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#1 madphizx

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Posted 16 December 2007 - 02:08 AM

im infected with worm.win32.netsky and i dont know how to get it off. im on my moms labtop and my desktop got infected, how do i get it off?

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#2 boopme

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Posted 16 December 2007 - 05:26 PM

Welcome to Bleeping Computer madphizx
Please run these tools and let us know.

Download Super Antispyware,free Home version.

Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from HERE.)
Under "Configuration and Preferences", click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen.

Reboot to Safe Mode and Reopen the program
How to Start windows in Safe Mode

Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under "Complete Scan", choose Perform Complete Scan.
Click "Next" to start the scan. Please be patient while it scans your computer.
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked if you want to reboot, click "Yes".

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Please include the SUPERAntiSpyware Log in your reply, along with details of the other scan results you have run.

One more scan and this one is Quick.
Dowload latestSmitFraudFix by SIRI save to desktop.
Please follow the USE instructions on that page. Please run from Safe Mode.
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