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Internet Explorer Crashes On Quicken Billpay Website


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#1 GMS

GMS

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Posted 15 December 2007 - 12:18 PM

My computer runs Windows Vista Ultimate. Whenever I go to the Quicken BillPay website (quickenbillpay.com), enter my login ID on the first page, and click on Continue, IE shuts down with a Microsoft Visual C++ Runtime Error. The first time it happened, I tried rebooting etc., but the problem has consistently occurred on this PC for a few months. I cannot remember if it ever ran correctly or not, since it first occurred a few months ago.

This does not happen on another PC I have that runs Vista, or a couple of others that run XP Professional.

Wondering if I have some sort of virus or malaware that is causing the crash. I run Kaspersky Internet Security 6 on this PC. I have tried disabling Kaspersky and going to the website, but it still crashes.

Appreciate any insight that anyone might have.

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