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#1 Ruth Lang

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Posted 15 December 2007 - 07:25 AM

Hi guys, quietman, and all , ,

Long story, my norton started running funny, run my norton daily ... it found something called bloodhound.sonar

that's really all it found ...

call my hp and they found this program running scprot4.exe and disabled it but i need to remove it, I tried deleting it myself.

My explorer keeps crashing and my msn doesn't always log in though it is now.

I downloaded hijack this, (as used it on my old computer) but i am not sure what is the first step to proceed.
I am really not that good at understanding computers but I can follow instructions.
Will you pleeze help me ?
I would so appreciate it.

Ruth

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#2 quietman7

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Posted 15 December 2007 - 07:41 AM

Hello Ruth

Download FileASSASSIN.zip and save to your desktop (this tool is compatible with Win 2000/NT/XP/Vista only).
  • Create a new folder on your C:\ drive called FileASSASSIN and extract (unzip) the file to that folder. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.)
  • Open the folder and double-click on FileASSASSIN.exe.
  • Select the following file(s) to delete by dragging it onto the text area or select it using the (...) browse button.
    • scprot4.exe <-- C:\Program Files\SecCenter\ folder
  • Select a removal method. Start with "Attempt FileASSASSIN's method of file removal."
  • Click delete and the removal process will begin.
  • If that did not work, start the program again, select the file(s) the same way as before and this time check "Use delete on reboot function from windows."
When done, please delete the following file(s)/folder(s):
C:\Program Files\SecCenter\ <- this folder

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 Ruth Lang

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Posted 15 December 2007 - 08:10 AM

HI,
When I right click on it on my desktop, and choose to go to compressed file, it says the application associated with them must be compressed (zip) folders, This is not the case, what am I doing wrong ? Sorry don't understand zip files, trying to follow the instructions .. Ruth

#4 quietman7

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Posted 15 December 2007 - 08:17 AM

Did you read here for information on how to do this?

A ZIP file is an archive file composed of a collection of files gathered into one compressed file. For more information on compressed files read "Introduction to File compression and Archiving".

If you need a free third-party utility, download 7zip, ExtractNow or IZArc.
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#5 Ruth Lang

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Posted 15 December 2007 - 08:25 AM

Yes I have read that over and over, and I am trying to understand what i am doing wrong in that regard. I have windows xp 2nd edition. how do i find out if I have a zip utility?

I downloaded extractnow, and dragged the file and clicked "extract" , it says successful at the bottom, but under progress it says 0 percent.
does this mean it was already unzipped?

Edited by Ruth Lang, 15 December 2007 - 08:41 AM.


#6 quietman7

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Posted 15 December 2007 - 08:41 AM

You would have installed a third-party utility and it would show in Add/Remove Programs. Also, if you right-click on any file there would be something that referenced the zipped program in the context menu. If you don't have one, then get 7zip as its easy to use.
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#7 Ruth Lang

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Posted 15 December 2007 - 09:03 AM

ok,
I removed the extract now, and got the other one, now I am trying to unzip it in that one.

#8 Ruth Lang

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Posted 15 December 2007 - 09:07 AM

i have the 7zip file manager up, now how do i get it in there,
I am sorry, don't really understnad all this stuff, but I am trying
thanks Ruth

#9 Ruth Lang

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Posted 15 December 2007 - 09:11 AM

all it says in there at the moment, is "computer" and below it "network"

#10 Ruth Lang

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Posted 15 December 2007 - 09:21 AM

ok i got it unzipped, and I tried to click on the exe.file and when I do, i get a message saying "an error occurred in check module handler"
nd it says make sure that the exe file is in the same folder as the dll file , when I tried to copy all these files to a file that I had put in documents
titled file assassin, it wouldn't copy them
Ruth

ok i got it opened, phew, and put the files in another file named assassin, so where I am at now is I have the assassin opened, and i browsed to look up the scprot4.exe, under
C:\programFiles\SecCenter but I don't see it there. (when I open secCentre I don't see anything there at all)

Last night I found the file and deleted it but it's still lurking there somewhere, or something is.

At least I feel like I made a little progress!
thanks for your patience with me on this ,
appreciated
ruth

Does that mean i should skip ahead to your instruction to delete the SecCentre folder, then do the ATF clean download?

Edited by Ruth Lang, 15 December 2007 - 09:37 AM.


#11 Ruth Lang

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Posted 15 December 2007 - 09:57 AM

Ok, now what I have done is gone ahead, and downloaded the ATF cleaner to the desktop. I have not used this yet as you said.


I have also downloaded the super anti spyware , and have made the selections as you said,
I have clicked the close button.
I have not run a scan just yet , as well.

I am about to now follow the instructions regarding safe mode, to run both these programs.
Hope I am doing everything ok, here.
ruth

Ok, running the two programs in safe mode presently, its finding lots of stuff under the superantispyware
(i am going between here and a mac)

Edited by Ruth Lang, 15 December 2007 - 10:22 AM.


#12 Ruth Lang

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Posted 15 December 2007 - 01:15 PM

Ok Hi!

I have completed all your instructions, amazingly , I ran the superantispyware and there was quite a few things that i removed.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/15/2007 at 01:03 PM

Application Version : 3.9.1008

Core Rules Database Version : 3362
Trace Rules Database Version: 1361

Scan type : Complete Scan
Total Scan Time : 02:47:32

Memory items scanned : 164
Memory threats detected : 2
Registry items scanned : 7143
Registry threats detected : 27
File items scanned : 147376
File threats detected : 13

Trojan.Mezzia/Resident
C:\WINDOWS\SYSTEM32\WINOWL32.DLL
C:\WINDOWS\SYSTEM32\WINOWL32.DLL

Adware.Vundo-Variant/Small
C:\WINDOWS\SYSTEM32\CBXWVUS.DLL
C:\WINDOWS\SYSTEM32\CBXWVUS.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7555906D-70F1-4FD6-8250-4FBE75252F58}
HKCR\CLSID\{7555906D-70F1-4FD6-8250-4FBE75252F58}
HKCR\CLSID\{7555906D-70F1-4FD6-8250-4FBE75252F58}\InprocServer32
HKCR\CLSID\{7555906D-70F1-4FD6-8250-4FBE75252F58}\InprocServer32#ThreadingModel
HKCR\CLSID\{7555906D-70F1-4FD6-8250-4FBE75252F58}\TreatAs
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{7555906D-70F1-4FD6-8250-4FBE75252F58}
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\cbxwvus
C:\WINDOWS\SYSTEM32\HGGGDBA.DLL
C:\WINDOWS\SYSTEM32\XXYYVSP.DLL

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}
HKCR\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}
HKCR\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}\InprocServer32
HKCR\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}\InprocServer32#ThreadingModel
HKCR\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}\InprocServer32#t
C:\PROGRAM FILES\KTAPDDMF\CYZEMLJQ.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{76F262CF-0308-0FB4-F7A3-043266F3A47C}
HKCR\CLSID\{76F262CF-0308-0FB4-F7A3-043266F3A47C}

Trojan.Unknown Origin
HKLM\SOFTWARE\Microsoft\MSSMGR
HKLM\SOFTWARE\Microsoft\MSSMGR#Data
HKLM\SOFTWARE\Microsoft\MSSMGR#LSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#Brnd
HKLM\SOFTWARE\Microsoft\MSSMGR#MSLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#PID
HKLM\SOFTWARE\Microsoft\MSSMGR#Rid
HKLM\SOFTWARE\Microsoft\MSSMGR#BSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#SSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#SCLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#SSLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#BPTV
HKLM\SOFTWARE\Microsoft\MSSMGR#PSTV
C:\PROGRAM FILES\FSVIRURY\RQLMDYNG.DLL

Trojan.Downloader-Gen/MobRules
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\IFQLONEX.DLL
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\ZOTCVGXQ.DLL
C:\PROGRAM FILES\PLBBDRZC\WDZNHQSC.DLL

Trojan.IBM/Shell
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WEB FOLDERS\IBM00001.DLL
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WEB FOLDERS\IBM00002.DLL

Malware.Ultimate Defender
C:\WINDOWS\SYSTEM32\JUVPRPBA\JUVPRPBA1.EXE
C:\WINDOWS\SYSTEM32\JUVPRPBA\JUVPRPBA3.EXE

thanks for all your patience and the straightforward instructions!
Ruth

#13 quietman7

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Posted 15 December 2007 - 01:56 PM

Sorry I did not get back to you sooner. I have been sick the past few days with the flu and went to see the doctor shortly after my last post.

Use Windows Search feature > More advanced options to see if the scprot4.exe file is still present. To do this, go to Start -> Search and click For Files or Folders....
  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).
Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.
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#14 Ruth Lang

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Posted 15 December 2007 - 02:17 PM

Hi ! ooh sorry you aren't feeling well , rest is good, do hope you feel better ...

I followed those instructions as well. Searched files, folders, advanced options, and didn't find it anywhere , yielded no results.
Also downloaded Vundofix and completed the scan for vundo, which yielded no results. (So i went to instruction #5, scanned with no results)
Does this mean I should still proceed to the VirtumundoBegone next ?

tx, Ruth

Edited by Ruth Lang, 15 December 2007 - 02:20 PM.


#15 quietman7

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Posted 15 December 2007 - 02:21 PM

No need to run VirtumundoBegone. I was just doing a double check with vundofix since SAS found a few vundo related files.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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