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How To Get Rid Of Ps@ Compatible Mouse Installation Hardware?

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#1 wish2learn


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Posted 15 December 2007 - 06:26 AM

I recently purchased a Microsoft cordless keyboard and mouse which I am quite happy with.
I had to download stuff from the Microsoft website to get it up and running properly, but there were 2 download options. The first one I clicked was the PS2 compatible mouse, but this came back with an error report 'cannot install this' etc. So I tried the other option without a problem.

Ever since then my PC starts up with a Wizard installation hardware report ' cannot install PS2 compatible mouse' which wastes times and is annoying. I have searched everywhere I can think to find where I can remove this object, but since it did not install it is difficult to locate. I can only locate it under hardware installation, but this leaves me no option to delete and only offers to try to install whilst reminding me that this could damage my existing driver!!!

I do not want it. How can I make it and its annoying pop up reminder go away?

Please help.

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#2 garmanma


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Posted 15 December 2007 - 10:25 AM

Try using the Windows Installer Cleanup Utility and look for any remnants of the errant install
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#3 wish2learn

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Posted 15 December 2007 - 11:51 AM

Hi Mark, and thanks for your reply.

I downloaded windows Installer Clean up, but unfortunately no specifically identifiable remnants are visable... although one item ' Microsoft application error reporting' looks tempting, but I'm not sure whether removing this wont be like throwing the baby out with the bath water.

The only place I can find it listed is under 'hardware installation' but this wizard is only concerned with how to install and gives no other options.

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