Posted 13 December 2007 - 01:09 PM
Hi all. I hope someone here can help me. I'm using Windows XP home version and the latest Internet Explorer. A few days ago, these problems appeared simultaneously, so I'm pretty sure they're linked:
1. Volume icon doesn't appear in system tray (but I can still get it from the control panel)
2. No sound in webpages on IE (MySpace, YouTube, etc.), but they work fine with Firefox
3. When I try to go to Tools/Internet Options in IE, I get the error message: "This operation has been cancelled due to restrictions in effect on your computer. Please contact your system administrator." Again, I don't have this problem in Firefox. I am the only one who uses this computer and there is only one account.
4. A similar thing occurs when I try to save changes in msconfig, I am told that I do not have access.
I looked around for a while and found many people with the third problem, but all the solutions told them to edit a registry value. The common answer was to go to HKEY_Current_user/Software/Policies/Microsoft/InternetExplorer/Restrictions and find something like the NoBrowserOptions value. My problem is that I don't seem to have the same registry path as everyone else: after I go to Software/Policies/Microsoft, there are only four folders there and none of them is Internet Explorer. I searched the registry for "restrictions" and nothing came up either.
Another common solution I saw is to uncheck a box in Spybot's Immunization menu that blocks the Internet Options. I don't know if I'm running an older version of Spybot, but mine has no such option - the only checkbox under the Immunize tab is to block bad websites.
I've run all the anti-malware programs that this forum recommends, still no solution. Please help.